topic Re: Verified daily backups not completing in Data Protection

Verified daily backups not completing

consumedsoul — Thu, 05 Jun 2025 07:14:50 GMT

Anyone run into this issue? Any help would be great!

Background:

SME 4.0

ONTAP 7.2

FAS270

1 system

1 head

2 shelves

Issue:

Scheduled daily verified backups will not complete, however if run without verification it will complete.

When looking at the log for the backups not completing, the last thing I see is:

[23:26:32.879] Log file from:
[23:26:32.879] T:\EXCHSRV\MDBLogs\E0089E04.log
[23:26:32.879] Archived to:
[23:26:32.879] T:\SME_SnapInfo\SERVERNAME\SG__SG1\SERVERNAME__recent\Logs\E0089E04.log
[23:26:32.895] The Log file not present: T:\EXCHSRV\MDBLogs\E0089E03.log
[23:26:32.895] Total log file hard links created: 764

Re: Verified daily backups not completing

qzhang — Fri, 30 Apr 2010 19:19:52 GMT

This is a known issue in SME 4.0. You may want to upgrade SME to a newer version. The issue was documented in BURT 314104.

Thanks,

-Qing

Re: Verified daily backups not completing

consumedsoul — Fri, 30 Apr 2010 19:35:52 GMT

My SME version is 4.0.0.1273, is there a later version of 4.x that corrects this issue? Our customer doesn't want to renew the contract just for this issue so we're limited in troubleshooting. Also, how do I access that 'burt' article/kb (sorry a bit of a newb on this forum)?

Re: Verified daily backups not completing

consumedsoul — Mon, 03 May 2010 21:49:44 GMT

BTW if I try to run a verified backup in SME, the dialog box error I receive is:

SnapManager for Exchange

Backup failed

Error Code: 0x800706BA

The RPC Server is unavailable.

Anyone?

Re: Verified daily backups not completing

consumedsoul — Tue, 18 May 2010 17:10:00 GMT

Anyone have any ideas on what can be done to resolve?

Re: Verified daily backups not completing

eric_barlier — Wed, 19 May 2010 05:45:45 GMT

hi,

go to http://now.netapp.com/NOW/cgi-bin/bol insert the bug ID 314104.

http://now.netapp.com/NOW/cgi-bin/bol?Type=Detail&Display=314104

Schedule backup and verification operations separately. This problem is 
 also fixed in SME 4.0P4 and later.

Re: Verified daily backups not completing

consumedsoul — Wed, 19 May 2010 07:24:45 GMT

Thanks Eric!