topic Re: SnapDrive 6.1 Invalid Host License Error in Data Protection

SnapDrive 6.1 Invalid Host License Error

philipmidcalf — Thu, 05 Jun 2025 07:22:02 GMT

I believe there is a bug in the install process of SnapDrive for Windows 6.1. If you select the host license and enter a valid key it says it is invalid and will not continue with the install. If you then select the filer license it will then install ok. Once installed I have found I can then add the host license using either the CLI or SnapDrive GUI.

Has anyone else found this?

Thanks

Philip

Re: SnapDrive 6.1 Invalid Host License Error

watan — Mon, 14 Dec 2009 19:54:55 GMT

This problem has not been seen by either the QA team nor the Engineering team. If you are still experiencing this problem, can you please provide a OntapWinDC from this node?

Re: SnapDrive 6.1 Invalid Host License Error

philipmidcalf — Tue, 15 Dec 2009 19:45:34 GMT

Yes it is still a problem (well we have a valid work around by not using the key at install time), we implemented SnapDrive 6.0 when we first found the problem, I have then re-created the issue on a VM back in the office using SnapDrive 6.1 and tried the workaround. Therefore the attached OnTapWinDC output is from the VM. May be the issue is key specific so I will PM you the key I used and serial number?

The OnTapWinDC attachment is password protected as the logs contain live keys, I will PM you the password as well.

Thanks

Philip

Re: SnapDrive 6.1 Invalid Host License Error

watan — Tue, 15 Dec 2009 23:18:36 GMT

Hi Philip,

Got your PM and sent one right back at you. I will have the dev team take a look and will post the results here.