topic Following communities via email is odd... in Community Related Discussions

Following communities via email is odd...

ostiguy — Wed, 04 Jun 2025 18:08:23 GMT

I am following | subscribed to the OnCommand Insight section.

I receive email notifications for entirely new posts, but not for replies for those posts.

Is this the expected functionality? It is pretty annoying to craft a response to a post and find out someone has already answered it, but you weren't notified of the response

Matt

Re: Following communities via email is odd...

peluso — Thu, 01 Dec 2016 16:11:32 GMT

Hi Matt - no, it should not work that way. I'll follow up with techncial support and get back to you ASAP. Apologies for the frustration - but appreciate you bringing to our attention.

Terri

Re: Following communities via email is odd...

peluso — Thu, 01 Dec 2016 16:46:52 GMT

@ostiguy

Please change your settings to recieve 'All Posts' - see attached. this should do it.

Go to Subscriptions from your profile drop down:

> Subscriptions & Notifications

> Notification Settings

> For my forum subsciptions, notify me for ---- All Posts

let us know if the behavior doesn't change after changing the setting.