topic Re: Upload error in Community Related Discussions

Upload error

sbotkin — Wed, 04 Jun 2025 10:56:42 GMT

Trying to upload using this site the log file from my OneCollect to get a problem fixed and I get the following message:

please fix so that files can be drag & drop to window without saving them as a text file.

Re: Upload error

Drew_C — Tue, 18 Aug 2020 16:56:39 GMT

What file format is the ASUP in, @sbotkin?

The currently permitted file formats are pretty generous and minimizes risk of something malicious being loaded to the site.

Re: Upload error

sbotkin — Tue, 18 Aug 2020 16:59:26 GMT

It was one of the ASUP log file... So I guess it was text as I could open it with a text editor.

Re: Upload error

Drew_C — Tue, 18 Aug 2020 17:02:10 GMT

.txt is already allowed. Was it .log, by chance? I can add .log if that makes sense.

Or was it an extension-less file?

The Drag and Drop feature already exists. When you're writing a new topic or reply, it's just below the editor window.

Re: Upload error

sbotkin — Tue, 18 Aug 2020 17:14:08 GMT

It is a LOG file so it has ".log" on the file and it should be allowed.

Re: Upload error

Drew_C — Tue, 18 Aug 2020 17:24:32 GMT

Agreed! Done!

If you (or anyone else reading this later) find an area where .log files aren't allowed for upload, let me know. There are some weird inconsistencies in the config and I may have missed something.

-Drew