https://community.netapp.com/t5/Community-Related-Discussions/Assessment-Tools-Portal-zip-file-issue/m-p/159973#M761 <P>Hello. Is there a workaround for this problem?<BR />Or has anyone ever had symptoms like this?</P> <P><BR />If you proceed with the request report on the Assessment Tools Portal (ATP), only 22 bytes of empty zip files will be sent by e-mail. ( look at the attached photo, it is an empty zip file.)<BR />There are no files in the zip file, and the symptoms have been around for two days.<BR />I think it's a problem with ATP, but I'm curious how to deal with these symptoms.<BR />Please give me some advice.</P> Wed, 04 Jun 2025 10:50:58 GMT LeeSangsoo 2025-06-04T10:50:58Z https://community.netapp.com/t5/Community-Related-Discussions/Assessment-Tools-Portal-zip-file-issue/m-p/159973#M761 <P>Hello. Is there a workaround for this problem?<BR />Or has anyone ever had symptoms like this?</P> <P><BR />If you proceed with the request report on the Assessment Tools Portal (ATP), only 22 bytes of empty zip files will be sent by e-mail. ( look at the attached photo, it is an empty zip file.)<BR />There are no files in the zip file, and the symptoms have been around for two days.<BR />I think it's a problem with ATP, but I'm curious how to deal with these symptoms.<BR />Please give me some advice.</P> Wed, 04 Jun 2025 10:50:58 GMT https://community.netapp.com/t5/Community-Related-Discussions/Assessment-Tools-Portal-zip-file-issue/m-p/159973#M761 LeeSangsoo 2025-06-04T10:50:58Z https://community.netapp.com/t5/Community-Related-Discussions/Assessment-Tools-Portal-zip-file-issue/m-p/159974#M762 <P>Have you opened a case with support so we can track this issue down internally for you?</P> <P>If not, that will be a good place to start.</P> Tue, 06 Oct 2020 19:21:48 GMT https://community.netapp.com/t5/Community-Related-Discussions/Assessment-Tools-Portal-zip-file-issue/m-p/159974#M762 Drew_C 2020-10-06T19:21:48Z