topic Need to reboot the filer!!!! in ONTAP Discussions

Need to reboot the filer!!!!

SURAJ_HEGDE — Thu, 05 Jun 2025 06:15:35 GMT

Hi, I have a filer in remote location and its in hung state, need to reboot the filer remotely, but unable to login to the console and ideas

Re: Need to reboot the filer!!!!

craigbeckman — Fri, 09 Nov 2012 03:50:45 GMT

Do you have the RLM (remote lan manager) configured?

IF so, you can reboot the filer from there.

Re: Need to reboot the filer!!!!

billshaffer — Fri, 09 Nov 2012 16:00:34 GMT

If RLM isn't configured, and if the filer isn't plugged into a power supply that you can remotely power on/off, then you're pretty much stuck with going to the remote site to power cycle.

You say you can't login on the console - is that a telnet/ssh connection or a serial connection? If telnet/ssh, are you unable to connect, or you connect and don't have the password? Or you login and it hangs, or ...?

Bill