topic Re: Snapdrive Access Denied with sdcli in ONTAP Discussions

Snapdrive Access Denied with sdcli

ejudson — Thu, 05 Jun 2025 07:04:49 GMT

Guys,

Got a bit of a problem at one of our clients, we have a backup server which mounts the exchange and sql snapshots and backs them up. Problem is that we can mount the snapshot thorugh the snapdrive gui fine but when we use a bat file to mount it via sdcli we get an almost instant access denied error.

I have:

checked DNS, put a host entry in the host file
Confirmed they are both running 6.3
tried different drive letters
Created a dummy volume and lun, mounted it on the backup server, created a snapshot, then was able to successfully mount that snapshot on the exchange server using sdcli
successfully mounted the snapshot created above using sdcli locally
Made sure there were default credentials assigned in the https protocol in snapdrive gui

so the problem seems to be mounting remote snapshots on this server, it is a windows 2003 server sp2 with all updates applied as of today.

Anyone had this problem before?

Re: Snapdrive Access Denied with sdcli

tfuchs — Wed, 24 Nov 2010 08:28:39 GMT

Please check if the User Account Control (UAC) is enabled. If it is enabled try to disable it (needs a reboot) and it should work fine.

Alternatively you can run the batch with domain admin rights.

Re: Snapdrive Access Denied with sdcli

ejudson — Wed, 24 Nov 2010 23:04:25 GMT

Thanks tfuchs,

unfortunately I am running the command as a domain admin, also I dont think windows server 2003 has UAC? I have a support case open with netapp they also suggested trying with a runas which also failed... I am continuing to troubleshoot.