topic Re: OSSV 2.6 Windows - Install Failing (postinstall file error) in ONTAP Discussions

OSSV 2.6 Windows - Install Failing (postinstall file error)

sscott — Thu, 05 Jun 2025 07:15:59 GMT

postinstall running

DRV_SUPPORT = Yes

DRV_PRESENT = No

DRV_INSTALL = No

DRV_INST_ERROR = FALSE

HOST_OS=Windows

Setting INST_DATADIR to O:\ossv\

Creating Trace Directory C:\Program Files\netapp\snapvault/trace

NV_UPGRADE=FALSE

Creating database directory c:\Program Files\netapp\snapvault\db

Installing libraries

libsv.dll

libsvchangelog.dll

libsvdb.dll

libsvgui.dll

libsvndmp.dll

libsvos.dll

libsvplugin.dll

libsvwinctl.dll

libsvwinevt.dll

Installing base npk's

Checking for components in O:\ossv/packages

Installing additional npk's

O:\ossv\packages\ofmossv113g.npk

This is the OFM package

VersionNT=502

Not installing OFM - not required on Windows version 502

Install normal package

Successfully installed 'O😕ossv\packages\ossv2300.npk'

Checking for extra components in O:\ossv/extrapackages

Copying non-installable additional npk's

Setting gathered configuration values

Password:

Password changed

Changelog filter driver is not being installed

Installing OSSV Services

Failed to install OSSV services

Failed to execute 'chmod 777 "C:\Program Files\netapp\snapvault/tmp"'

Failed to execute 'configure_esx'

Failed to execute 'tailor_startup_script'

Re: OSSV 2.6 Windows - Install Failing (postinstall file error)

jmerrill — Tue, 06 Apr 2010 14:22:36 GMT

I believe there should be another log file that is referenced.

Also, is this on a Windows system? If so, make sure the correct binaries were downloaded (32-bit or 64-bit).

Thanks!

Jeremy

Re: OSSV 2.6 Windows - Install Failing (postinstall file error)

adaikkap — Tue, 06 Apr 2010 19:06:08 GMT

Hi Scott,

Are you installing the ESX version of OSSV?

As I see error like

Failed to execute 'configure_esx'

What is the OS platform on which you are installing OSSV and what it the OSSV installer flavor you are using.

Regards

adai

Re: OSSV 2.6 Windows - Install Failing (postinstall file error)

sscott — Tue, 13 Apr 2010 03:25:58 GMT

I saw the ESX reference as well, but this was the 32-bit WIN version downloaded from the NOW site.

Logged a case with NetApp support, hopefully they can resolve this.

OSSV 2.6 Windows - Install Failing (postinstall file error)

peter_lehmann — Tue, 31 May 2011 12:22:32 GMT

Hi...

I'm having the same issue on a Win2K8-64bitmachine. It also mentions something about not being able to unload the filter driver...

Have you had this solved?

Peter

Re: OSSV 2.6 Windows - Install Failing (postinstall file error)

MichaelCade — Mon, 17 Oct 2011 13:17:03 GMT

I have had this problem on a couple of customer sites, and the issue is generally domain policies not allowing the logged in user to install anything to the C drive, try installing to another drive on the system. and if that then works. look at credentials or policies on the machine c drive. hope that helps