topic Re: System Manager 2.0r1 extremely poor performance in ONTAP Discussions

System Manager 2.0r1 extremely poor performance

CCOLEMAN_ — Thu, 05 Jun 2025 06:38:51 GMT

Hello All,

As more of our customers roll out Systems Manager 2.0 we're getting more and more complaints about poor performance.

is anyone else have issues with System Manager 2.0 moving between screens, and just the general speed and productivity of getting things done on it?

Demos are even more akward.

Can someone give me some tips on enabling it to some how cache the information the first time?

Thanks!

Re: System Manager 2.0r1 extremely poor performance

hondasuschi — Wed, 28 Dec 2011 19:27:07 GMT

We have exactly same problems. Especially with Data
Ontap >8.01/8.1 on 7 Mode and as well especially with https or ssh enabled.
As soon only http or telnet speed is ok. No solution so far.

Re: System Manager 2.0r1 extremely poor performance

txskibum2000 — Wed, 28 Dec 2011 19:35:44 GMT

Yes!.. I have been using SM 2.0R1 for some time. Not only is it sluggish, but its full of bugs and weird behavior. I keep checking for a new version.

Re: System Manager 2.0r1 extremely poor performance

CCOLEMAN_ — Wed, 28 Dec 2011 19:40:14 GMT

it's good to know we're not the only ones with this problem.

I'm also running 8.1 on 7-mode, I havn't tested it out on the earlier versions of Ontap.

Maybe someone will stumble on this thread and shed some light on what's going on.

Re: System Manager 2.0r1 extremely poor performance

txskibum2000 — Wed, 28 Dec 2011 19:46:47 GMT

No.. You are not the only one. Here is a good thread to follow - https://communities.netapp.com/thread/17531 I am running SM 2.0r1 on 7.3.2, and a couple of newer Simulators. I dont think its the Ontap OS.

Re: System Manager 2.0r1 extremely poor performance

amritad — Mon, 02 Jan 2012 04:31:17 GMT

What is the browser you are using for running System Manager?

Regards

Amrita

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Re: System Manager 2.0r1 extremely poor performance

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it's good to know we're not the only ones with this problem.

I'm also running 8.1 on 7-mode, I havn't tested it out on the earlier versions of Ontap.

Maybe someone will stumble on this thread and shed some light on what's going on.

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Re: System Manager 2.0r1 extremely poor performance

aborzenkov — Mon, 02 Jan 2012 05:22:57 GMT

Under Vista SP2 it starts automatically in default browser IE7.

And it is really slow.

Re: System Manager 2.0r1 extremely poor performance

amritad — Mon, 02 Jan 2012 06:41:39 GMT

Is it across the product? OR specific pages for e.g. dashboard that has this slowness?

Also are you on VPN by any chance?

Regards

Amrita

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Re: System Manager 2.0r1 extremely poor performance

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Under Vista SP2 it starts automatically in default browser IE7.

And it is really slow.

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Re: System Manager 2.0r1 extremely poor performance

aborzenkov — Mon, 02 Jan 2012 06:48:51 GMT

I did not work long with it, but opening list of disks takes several minutes (with 17 DS4243 total).

Re: System Manager 2.0r1 extremely poor performance

CCOLEMAN_ — Fri, 13 Jan 2012 14:02:04 GMT

I have tried both IE 8 and Chrome.

But across pretty much all of our customer sites and all filers we have installed, it seems to lag very badly.

This totally messes up the user experience for new NetApp customers, and it hurts us while doing demos.

Please help!

I also forgot to mention that i'm seeing this problem on local networks. We're not vpned in or on some remote site. Even if I plug into the same switch as the NetApp this problem occurs.

Re: System Manager 2.0r1 extremely poor performance

sharmadevender — Fri, 13 Jan 2012 15:45:00 GMT

Recommended

Firefox over IE

IE 8 over IE 7

latest Flash and JRE versions

-DEV

Re: System Manager 2.0r1 extremely poor performance

aborzenkov — Fri, 13 Jan 2012 15:58:52 GMT

1. Under Windows I simply do not have any choice. I have shortcut which opens in default browser. And I cannot set Firefox as default browser because it would break far too many sites I use. So it opens in IE.

2. I have workplace that is maintained by central department. I have no choice which versions I may install. I do not have IE8 nor do I have the latest Java.

I do not think I am alone. It is appealing to develop for the latest and the greatest versions only, but it is not the end of the world.

And to be honest - system manager does not offer so much more functiotnality than FilerView to explain such slowdown ...

Re: System Manager 2.0r1 extremely poor performance

stephen2 — Fri, 13 Jan 2012 16:16:46 GMT

having the same problem, especially when trying to list multiple volumes, vfilers, etc ...

Re: System Manager 2.0r1 extremely poor performance

CCOLEMAN_ — Fri, 13 Jan 2012 16:19:21 GMT

aborzenkov,

I was in the same boat you are in with a customer,

you can set System Manager to use firefox with out making firefox your default browser

Open up System Manager > Tools > Options > change directory to browser

sharmadevender,

I will try and install the latest flash and jre... I hope that helps..

Re: System Manager 2.0r1 extremely poor performance

amritad — Mon, 16 Jan 2012 05:13:48 GMT

Hi,

Also is it possible to log support cases for these issues? This helps us track and resolve these better.

Regards

Amrita

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Sent: Friday, January 13, 2012 9:50 PM

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Re: System Manager 2.0r1 extremely poor performance

created by CCOLEMAN_<https://communities.netapp.com/people/CCOLEMAN_> in Products & Solutions - View the full discussion<https://communities.netapp.com/message/71681#71681>

aborzenkov,

I was in the same boat you are in with a customer,

you can set System Manager to use firefox with out making firefox your default browser

Open up System Manager > Tools > Options > change directory to browser

https://communities.netapp.com/servlet/JiveServlet/downloadImage/2-71681-14381/450-361/sysman.png <https://communities.netapp.com/servlet/JiveServlet/showImage/2-71681-14381/sysman.png>

sharmadevender<https://communities.netapp.com/people/sharmadevender>,

I will try and install the latest flash and jre... I hope that helps..

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Re: System Manager 2.0r1 extremely poor performance

amritad — Mon, 16 Jan 2012 05:14:09 GMT

Hi Stephen,

Could you please open a support case with NetApp?

Regards

Amrita

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Re: System Manager 2.0r1 extremely poor performance

created by stephen2<https://communities.netapp.com/people/stephen2> in Products & Solutions - View the full discussion<https://communities.netapp.com/message/71680#71680>

having the same problem, especially when trying to list multiple volumes, vfilers, etc ...

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Re: System Manager 2.0r1 extremely poor performance

stephan_troxler — Fri, 20 Jan 2012 08:17:23 GMT

I had the same problems with System Manager 2.0, some tabs toke up to a minute to display all informations. Fortunately I could solve these problems by adding all Netapp heads to the local hosts file including the hostname and FQDN. I got this hint yesterday on the Tech OnTap. The behavior is now like day and night! It seems the application has a serious problem solving the DNS names of the filers.

For those who don't know how to work with the hosts file:

On a Windows 7 machine, the hosts file is found at C:\windows\system32\drivers\etc. Edit the File named "hosts" with a text editor like Notepad and add a line for each Netapp head like this <IP> <Hostname> <FQDN>:

192.168.0.x filer1 filer1.mydomain.com

Re: System Manager 2.0r1 extremely poor performance

mital_shah — Thu, 02 Feb 2012 09:20:34 GMT

Thanks Stephan, adding the controllers to the hosts file does seem to improve performance to quite an extent.

Re: System Manager 2.0r1 extremely poor performance

gokhancakir — Wed, 23 May 2012 12:27:06 GMT

adding the hostname in hosts file solved our problem. thanks Stephan..

Re: System Manager 2.0r1 extremely poor performance

rolfb — Wed, 23 May 2012 16:26:39 GMT

It has to do with DNS configuration! Please be sure that the FAS System is in the Hosts File with IP-Adress and Hostname. You will find the file here C:\windows\system32\drivers\etc

The Performance will improve immediately !

Rgds