topic SecureShareAccess - no Tab &quot;SecureShare&quot; on Win7/W2k8 x64 in ONTAP Discussions https://community.netapp.com/t5/ONTAP-Discussions/SecureShareAccess-no-Tab-quot-SecureShare-quot-on-Win7-W2k8-x64/m-p/11997#M19144 <P>Hi!</P> <P>Just for the archives:</P> <P>&nbsp;</P> <P>If you have (accidently) installed the old version 3.2 of SecureShareAccess (<A title="http://support.netapp.com/NOW/download/tools/ssaccess/" href="http://support.netapp.com/NOW/download/tools/ssaccess/" target="_blank">http://support.netapp.com/NOW/download/tools/ssaccess/</A>) on a Windows 7 or Windows Server 2008, you will realize that the "SecureShare" tab will not come up if you go to the properties of a file or folder.</P> <P>If you then try to install the newer version (3.3 is the current version today), the installer sais he will "upgrade to the new version". Unfortunately it will not work either.</P> <P>&nbsp;</P> <P>The solution: just delete the folder "C:\Program Files (x86)\SecureShareAccess" and afterwards install version 3.3.</P> <P>This works.</P> <P>&nbsp;</P> <P>Cheers,</P> <P>Matthias</P> Thu, 05 Jun 2025 06:31:23 GMT mrettl 2025-06-05T06:31:23Z SecureShareAccess - no Tab "SecureShare" on Win7/W2k8 x64 https://community.netapp.com/t5/ONTAP-Discussions/SecureShareAccess-no-Tab-quot-SecureShare-quot-on-Win7-W2k8-x64/m-p/11997#M19144 <P>Hi!</P> <P>Just for the archives:</P> <P>&nbsp;</P> <P>If you have (accidently) installed the old version 3.2 of SecureShareAccess (<A title="http://support.netapp.com/NOW/download/tools/ssaccess/" href="http://support.netapp.com/NOW/download/tools/ssaccess/" target="_blank">http://support.netapp.com/NOW/download/tools/ssaccess/</A>) on a Windows 7 or Windows Server 2008, you will realize that the "SecureShare" tab will not come up if you go to the properties of a file or folder.</P> <P>If you then try to install the newer version (3.3 is the current version today), the installer sais he will "upgrade to the new version". Unfortunately it will not work either.</P> <P>&nbsp;</P> <P>The solution: just delete the folder "C:\Program Files (x86)\SecureShareAccess" and afterwards install version 3.3.</P> <P>This works.</P> <P>&nbsp;</P> <P>Cheers,</P> <P>Matthias</P> Thu, 05 Jun 2025 06:31:23 GMT https://community.netapp.com/t5/ONTAP-Discussions/SecureShareAccess-no-Tab-quot-SecureShare-quot-on-Win7-W2k8-x64/m-p/11997#M19144 mrettl 2025-06-05T06:31:23Z