topic root password via serial connection in ONTAP Discussions

root password via serial connection

dpeverley — Thu, 05 Jun 2025 06:52:56 GMT

Rebooted one of our netapps yesterday and was checking that the seial connection worked just in case there were any issues.

I used a laptop with putty attached using the netapp serial connector cable.

I found that it would not accept the root password, if I connected via ssh it would.

Is there something i'm missing here or could the root password be different for the serial connection?

root password via serial connection

peter_lehmann — Wed, 15 Jun 2011 11:22:29 GMT

In general the root password is the same (either over Serial, Telnet, SSH etc)...

One possibility could be that there was a different keyboard layout or terminal emulation setting in putty when you connected over the serial connection.

root password via serial connection

hains — Tue, 28 Jun 2011 18:31:24 GMT

Hi,

If you are using the console (RLM or BMC) you need to use "naroot" instead of "root" as user. The password still the same as root user in normal ssh session.

I hope it's help.

Jay