topic Latest plugin gives error in Volumes in ONTAP Discussions

Latest plugin gives error in Volumes

SUTANUDAS — Thu, 05 Jun 2025 05:49:11 GMT

Hello NetApp Support,

We have deployed the latest plugin in OEM Rel 3 and we are getting the following when we select any volume under the All Metrics tab

Please help how to fix it

oracle.sysman.emSDK.emd.comm.MetricGetException: em_result=nas-dal-c01n01|vol0|nas-dal-c01n01|n01_aggr0_root|14|0|33.545|348.312

em_result=nas-dal-c01v01|dalrac_control|nas-dal-c01n01|n01_aggr1_sas_hyb|87|0|60.984|90.000

em_result=nas-dal-c01v01|dalrac_datafiles_2|nas-dal-c01n01|n01_aggr1_sas_hyb|63|0|4921.514|9216.000

em_result=nas-dal-c01v01|dalrac_datafiles_4|nas-dal-c01n01|n01_aggr1_sas_hyb|59|0|11608.294|23552.000

em_result=nas-dal-c01v01|dalrac_oralog_1|nas-dal-c01n01|n01_aggr1_sas_hyb|0|0|0.052|120.000

em_result=nas-dal-c01v01|dalrac_oralog_1c|nas-dal-c01n01|n01_aggr1_sas_hyb|22|0|27.490|120.000

em_result=nas-dal-c01v01|dalrac_oralog_2|nas-dal-c01n01|n01_aggr1_sas_hyb|0|0|0.069|120.000

em_result=nas-dal-c01v01|dalrac_oralog_4c|nas-dal-c01n01|n01_aggr1_sas_hyb|42|0|51.023|120.000

em_result=nas-dal-c01v01|dalrac_oralog_5a|nas-dal-c01n01|n01_aggr1_sas_hyb|0|0|0.041|120.000

em_result=nas-dal-c01v01|dalrac_oralog_5c|nas-dal-c01n01|n01_aggr1_sas_hyb|42|0|51.023|120.000

em_result=nas-dal-c01v01|dalrac_oralog_6a|nas-dal-c01n01|n01_aggr1_sas_hyb|0|0|0.041|120.000

em_result=nas-dal-c01v01|dalrac_oralog_6c|nas-dal-c01n01|n01_aggr1_sas_hyb|42|0|51.020|120.000

em_result=nas-dal-c01v01|dalrac_oralog_7a|nas-dal-c01n01|n01_aggr1_sas_hyb|0|0|0.041|120.000

em_result=nas-dal-c01v01|dalrac_oralog_7c|nas-dal-c01n01|n01_aggr1_sas_hyb|42|0|51.020|120.000

em_result=nas-dal-c01v01|dalrac_tempfiles|nas-dal-c01n01|n01_aggr1_sas_hyb|85|0|510.041|600.000

em_result=nas-dal-c01v01|dwrac_ocr1|nas-dal-c01n01|n01_aggr1_sas_hyb|5|0|0.025|3.000

em_result=nas-dal-c01v01|ocrfiles|nas-dal-c01n01|n01_aggr1_sas_hyb|75|0|11.611|21.000

em_result=nas-dal-c01v01|ricrac1_oracle|nas-dal-c01n01|n01_aggr1_sas_hyb|31|0|26.170|100.000

em_result=nas-dal-c01v01|ricrac3_oracle|nas-dal-c01n01|n01_aggr1_sas_hyb|20|0|15.464|100.000

em_result=nas-dal-c01v01|ricrac_vote1|nas-dal-c01n01|n01_aggr1_sas_hyb|2|0|0.028|1.000

em_result=nas-dal-c01v01|ricrac_vote5|nas-dal-c01n01|n01_aggr1_sas_hyb|2|0|0.023|1.000

em_result=nas-dal-c01v01|root_vol_v01|nas-dal-c01n01|n01_aggr1_sas_hyb|5|0|0.000|0.020

Exception in thread "main" java.lang.NullPointerException

at com.netapp.plugin.common.DataCollector.main(Unknown Source)

Re: Latest plugin gives error in Volumes

SUTANUDAS — Tue, 19 Nov 2013 22:06:58 GMT

also we see the Metric Collection Errors

Disk Configuration Nov 19, 2013 8:47:35 PM GMT Collection Failure oracle.sysman.emSDK.agent...

Full message

Event Details

Metric Group Disk Configuration

Target nas-dal-clu01(NetApp Clustered Data ONTAP Storage System)Target Information

Event Reported Nov 19, 2013 8:47:35 PM GMT

Last Updated Nov 19, 2013 8:47:39 PM GMT

Message em_result=nas-dal-c01n02|nas-dal-c01n02:11a.30.9|NA02|X421_FAL12450A10|10000|EC47PC1014D6|30|9|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:11a.30.7|NA02|X421_FAL12450A10|10000|EC47PC10154C|30|7|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:11a.30.8|NA02|X421_FAL12450A10|10000|EC47PC10154E|30|8|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:11a.30.1|NA02|X421_FAL12450A10|10000|EC47PC1015CL|30|1|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:11a.30.21|NA02|X421_FAL12450A10|10000|EC47PC1015HK|30|21|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:1a.22.7|NA02|X421_FAL12450A10|10000|EC47PC5021P9|22|7|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.22|NA02|X421_FAL12450A10|10000|EC47PC5021R4|31|22|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:11b.22.2|NA02|X421_FAL12450A10|10000|EC47PC5021R5|22|2|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:11b.22.10|NA02|X421_FAL12450A10|10000|EC47PC5021R9|22|10|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:1a.22.9|NA02|X421_FAL12450A10|10000|EC47PC5021SD|22|9|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.16|NA02|X421_FAL12450A10|10000|EC47PC5021SR|31|16|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:1a.22.5|NA02|X421_FAL12450A10|10000|EC47PC5021T1|22|5|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.18|NA02|X421_FAL12450A10|10000|EC47PC5021T2|31|18|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:11b.22.18|NA02|X421_FAL12450A10|10000|EC47PC5021T4|22|18|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:11b.22.4|NA02|X421_FAL12450A10|10000|EC47PC5021TE|22|4|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:1a.22.1|NA02|X421_FAL12450A10|10000|EC47PC5021TR|22|1|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n01|nas-dal-c01n01:12a.04.15|NA02|X421_FAL12450A10|10000|EC47PC5021TY|4|15|NETAPP|SAS|n01_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.2|NA02|X421_FAL12450A10|10000|EC47PC5021U6|31|2|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.6|NA02|X421_FAL12450A10|10000|EC47PC5021U9|31|6|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.19|NA02|X421_FAL12450A10|10000|EC47PC5021UJ|31|19|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.0|NA02|X421_FAL12450A10|10000|EC47PC5021UN|31|0|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.3|NA02|X421_FAL12450A10|10000|EC47PC5021UV|31|3|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.7|NA02|X421_FAL12450A10|10000|EC47PC5021V7|31|7|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:1a.22.17|NA02|X421_FAL12450A10|10000|EC47PC5021V6|22|17|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.12|NA02|X421_FAL12450A10|10000|EC47PC5021V8|31|12|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.15|NA02|X421_FAL12450A10|10000|EC47PC5021VK|31|15|

Last Comment em_result=nas-dal-c01n02|nas-dal-c01n02:11a.30.9|NA02|X421_FAL12450A10|10000|EC47PC1014D6|30|9|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:11a.30.7|NA02|X421_FAL12450A10|10000|EC47PC10154C|30|7|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:11a.30.8|NA02|X421_FAL12450A10|10000|EC47PC10154E|30|8|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:11a.30.1|NA02|X421_FAL12450A10|10000|EC47PC1015CL|30|1|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:11a.30.21|NA02|X421_FAL12450A10|10000|EC47PC1015HK|30|21|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:1a.22.7|NA02|X421_FAL12450A10|10000|EC47PC5021P9|22|7|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.22|NA02|X421_FAL12450A10|10000|EC47PC5021R4|31|22|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:11b.22.2|NA02|X421_FAL12450A10|10000|EC47PC5021R5|22|2|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:11b.22.10|NA02|X421_FAL12450A10|10000|EC47PC5021R9|22|10|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:1a.22.9|NA02|X421_FAL12450A10|10000|EC47PC5021SD|22|9|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.16|NA02|X421_FAL12450A10|10000|EC47PC5021SR|31|16|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:1a.22.5|NA02|X421_FAL12450A10|10000|EC47PC5021T1|22|5|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.18|NA02|X421_FAL12450A10|10000|EC47PC5021T2|31|18|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:11b.22.18|NA02|X421_FAL12450A10|10000|EC47PC5021T4|22|18|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:11b.22.4|NA02|X421_FAL12450A10|10000|EC47PC5021TE|22|4|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:1a.22.1|NA02|X421_FAL12450A10|10000|EC47PC5021TR|22|1|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n01|nas-dal-c01n01:12a.04.15|NA02|X421_FAL12450A10|10000|EC47PC5021TY|4|15|NETAPP|SAS|n01_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.2|NA02|X421_FAL12450A10|10000|EC47PC5021U6|31|2|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.6|NA02|X421_FAL12450A10|10000|EC47PC5021U9|31|6|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.19|NA02|X421_FAL12450A10|10000|EC47PC5021UJ|31|19|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.0|NA02|X421_FAL12450A10|10000|EC47PC5021UN|31|0|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.3|NA02|X421_FAL12450A10|10000|EC47PC5021UV|31|3|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.7|NA02|X421_FAL12450A10|10000|EC47PC5021V7|31|7|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:1a.22.17|NA02|X421_FAL12450A10|10000|EC47PC5021V6|22|17|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.12|NA02|X421_FAL12450A10|10000|EC47PC5021V8|31|12|NETAPP|SAS|n02_aggr1_sas_hyb|plex0|online|410.309|408.203 em_result=nas-dal-c01n02|nas-dal-c01n02:12b.31.15|NA02|X421_FAL12450A10|10000|EC47PC5021VK|31|15|: on Nov 19, 2013 8:47:39 PM GMT

Internal Event Name CsDiskConfig

Event Type Metric Evaluation Error

Category Error

Recorded Nov 19, 2013 8:47:39 PM GMT

Re: Latest plugin gives error in Volumes

sachin1 — Tue, 19 Nov 2013 23:42:52 GMT

Hi Sutanu,

When you are viewing the volume utilization details at cluster level, this error is thrown. We will look into this problem and will try to reproduce same in our environment.

But you can view the list of volumes also if you register NetApp Storage Virtual Machine (SVM or Vserver) to plug-in. This shows the list of volumes associated to specific SVM. It is also recommended to define alerts and threshold for volumes at SVM (vserver) level not at Cluster level.

I also request you to send me the logs generated at following path (sachin1@netapp.com)

"<oem_agent_path>/plugins/netapp.storage.sys.agent.plugin_12.1.0.2.0/scripts/log

Regards,

Sachin Maheshwari

Re: Latest plugin gives error in Volumes

SUTANUDAS — Wed, 20 Nov 2013 01:38:49 GMT

Hi, i have sent email to your email address with netappplugin log - this is no mention of this metric collection error

Re: Latest plugin gives error in Volumes

sachin1 — Thu, 21 Nov 2013 04:57:56 GMT

Hi Sutanu,

Thank you for sending logs.

It looks to be the problem while EM agent is dumping metric output to repository

We request you to please send the logs generated at following path:

<agent_inst>/agent_inst/sysman/log/gcagent.log.

Before sending these logs, please do following steps:

1. Go to the registered Cluster that is having this issue.

2. Click on Metric "Volume Utilization" and wait for the error.

3. Click on disk Configuration metric as well.

Once above steps are done, please send the logs(gcagent.log) to my email (sachin1@netapp.com)

Regards,

Sachin Maheshwari

Re: Latest plugin gives error in Volumes

sachin1 — Tue, 26 Nov 2013 06:19:34 GMT

Hi Sutanu,

This is a follow up email to check if you are able to monitor the performance of volumes on which your database resides after registering Storage Virtual Machines (SVM) with OEM plug-in.

Also, We request you to send above logs to fix that problem for Volumes monitoring at Cluster level.

We appreciate your time in giving the feedback and improving plug-in quality.

Regards,

Sachin Maheshwari