topic Re: Cant Delete Certain .exe files (Antivirus picking them up as adware) in ONTAP Discussions

Cant Delete Certain .exe files (Antivirus picking them up as adware)

STILLWATER_LICENSING — Wed, 04 Jun 2025 21:10:10 GMT

Hi,

I am cleaning out a users folder on our netapp share, and I ran into about 5 .exe files that I can not delete and any attempt to delete them pops up alerts from Sophos about them being Adware. I have tried everything I can think of to delete them.

Remove them via admin powershell session with -force

Third party programs with that forcibly delete items

Sophos doesnt give an option to delete

Cant rename them (says I dont have permissions)

Owner tab is not available so I cant try to take ownership of the files

What else can I do here? Is there a way to force delete them from Netapp CLI? All attemps I have tried give me a permissions error.

Thanks for the help!

Re: Cant Delete Certain .exe files (Antivirus picking them up as adware)

OhmR — Tue, 03 May 2016 15:25:05 GMT

You should be able to delete the files in Storage CLI

Are you running in C mode or 7 mode ?

7 mode

1) Swith to diag mode

filer2> priv set diag

Warning: These diagnostic commands are for use by NetApp
personnel only.

2) list the files in the volume using ls command . You need to give the complete path /vol/dir1/dir2/dir3/dir4/dir5/...

filer2>ls /vol/vol_test/
.
..
test3.txt
test.exe
test2.txt
filer2>

3)Remove the file by using rm commnad

filer2*> ls /vol/vol_test/
.
..
test3.txt
test.txt
123.exe
test2.txt
filer2*> rm /vol/vol_test/123.exe
filer2*> ls /vol/vol_test/
.
..
test3.txt
test.txt
test2.txt
filer2*> priv set

filer2>

For C mode

You need to run the same node level commands in the node where the volume is created

Re: Cant Delete Certain .exe files (Antivirus picking them up as adware)

STILLWATER_LICENSING — Tue, 03 May 2016 22:14:26 GMT

That did the trick, only modification I had to make was there where spaces in the file names, so I hade to add "" around the entire directory path.

For future reference, is there a way to delete an entire directory rather than individual files with the rm command?

Thanks for the help!

Re: Cant Delete Certain .exe files (Antivirus picking them up as adware)

OhmR — Wed, 04 May 2016 14:18:43 GMT

I am glad that helped you.

I don't see an option to delete the Directory in the NetApp CLI.

If I have to do that, I will create a temp NFS exports and delete the directory in UNIX client.