topic Re: Broken Disk shown in ONTAP Discussions

Broken Disk shown

MLAMB1234 — Wed, 04 Jun 2025 21:02:26 GMT

FAS2240-2 running 8.1RC3 in 7-mode.

We had a network failure that caused a failover for one of the 2 controllers on our FAS2240-2.

Performed a 'takeback' that was unsuccessful.

Performed a 'reboot' that succesfully restored the filer.

Users have access to read/write and did not lose data, but the disks show a status of "Broken" as viewed from the opposite controller, ie, Controller A shows the disks in odd-numbered bays as "broken" and vice versa for Controller B with the even-numbered bays.

I have looked at this KB article but the disks are not failed.

https://kb.netapp.com/support/index?page=content&id=2011397

The Logs do not say anything about a failure or error on the disks.

Re: Broken Disk shown

mikkisse — Wed, 11 May 2016 04:39:03 GMT

Hello!

You can't perform takeover/giveback operations, while there are broken disks.

Re: Broken Disk shown

JGPSHNTAP — Wed, 11 May 2016 16:53:48 GMT

To this today, i still dont' understand how people run RC code in production. It boggles my mind..

You should look into upgrading when you get your shelf/disk fixed. And I would call support