topic Re: Disk firmware version different in ONTAP Discussions

Disk firmware version different

AndrewYVC — Sun, 11 Dec 2016 23:13:17 GMT

Hi All,

Quick disclaimer, I have basically no NetApp experience so please be gentle.

I have not been able to find an answer yet so just wanted to ask this community.

I inherited an FAS2240-2 and we had a disk failure.

We purchased some replacement drives (correct part number etc.) and long story short, we received another disk failure on that same slot.

After a bit of investigating I found that the replacement drive has a different firmware version than the other disks in the chasis -

new disk NA03 and other disks NA02

My question was will the NetApp work correctly with disks running different firmware versions?

Or is this the cause of the second disk failure? (i was suspecting the issue was with the slot causing the 2 failures)

Thanks

Andrew

Re: Disk firmware version different

aborzenkov — Mon, 12 Dec 2016 04:13:08 GMT

Yes, it will work with different firmware versions although best practice is of course to keep them on the same level. Accidents happen and I had cases of bad spares. Just open case and let support analyze whether it may be slot or simply bad luck.

Re: Disk firmware version different

AndrewYVC — Mon, 12 Dec 2016 22:19:17 GMT

Thanks very much for your response.

Re: Disk firmware version different

Ashun — Thu, 16 Jan 2025 08:48:05 GMT

Because the model number of a drive with the same drive part number is different, the Firmware of the drive is not the same. You can check the latest Firmware of the drive in netapp support
Make sure all drives are in their latest version

like X357