topic Re: Having problems upgrading to ONTAP 9.1 in ONTAP Discussions

Having problems upgrading to ONTAP 9.1

dsclassen — Thu, 06 Apr 2017 18:14:34 GMT

As per the Upgrade Advisor I am attempting to retrieve the new image file

netapp1::> cluster image package get -url http://mywebserver.com/netapp/91_q_image.tgz

Software get http://mywebserver/netapp/91_q_image.tgz started on node netapp1-01
Downloading package. This may take up to 10 minutes.
There is no update/install in progress
Status of most recent operation:
Run Status: Working
Exit Status: Success
Phase: Download
Exit Message:
Processing Package.
Process package failed.

Error: command failed: Error in processing the package, make sure the package version and URL are correct.

That's it.

Not really sure what to try next.

Any help or advice would be appreciated.

Re: Having problems upgrading to ONTAP 9.1

robinpeter — Thu, 06 Apr 2017 19:28:14 GMT

Make sure your "mywebserver.com" is reachable from netapp

you can use "network ping" command to make sure its reachable from cluster. (cluster shell)

if you dont have a HTTP server you can use "hfs http server) (http://www.rejetto.com/hfs/?f=dl)

its a self exceutable.. easiest way to setup a http server.

I'm actually in the middle of an upgrade..

this is what i use.

system image get -node * -package http://172.17.69.112/NetApp/91P1_q_image.tgz

system image update -node node-01 -package 91P1_q_image.tgz -setdefault true
system image update -node node-02 -package 91P1_q_image.tgz -setdefault true

then takeover giveback one by one..

thanks,

Robin.

Re: Having problems upgrading to ONTAP 9.1

SeanHatfield — Thu, 06 Apr 2017 21:44:10 GMT

Also wget the url, and verify you get the tgz file back and not some html. Test that the tgz is valid. The console output looks like it connected to the server but didn't get a valid archive.

Re: Having problems upgrading to ONTAP 9.1

paulstringfellow — Fri, 07 Apr 2017 15:06:22 GMT

I would check that download package if i was you... could be a corrupt download, if it's finding the server and trying to pull the package but can't process it... maybe download again and see if that's any better.

Re: Having problems upgrading to ONTAP 9.1

b-phillips — Thu, 02 Nov 2017 15:18:33 GMT

Are you performing a rolling upgrade?

I am having the same issues where system image package get works, but when running cluster image pacakge get, it results in the same "error in processing the package"

"system image package show" shows the image on both nodes, but "CLUSTER image package show-repository" says its empty.

Can I still do an uninterrupted upgrade?

Thanks

Brian

Re: Having problems upgrading to ONTAP 9.1

liuh — Mon, 30 Dec 2024 04:43:22 GMT

You need to make sure that your version package is correct and your network is fine, hopefully my command can help you

system image update -node netapp1-01 -package 9.1P20_q_nodar image.tgz -setdefault true