topic Re: Unable to connect to management interface of NetApp storage device in ONTAP Discussions

Unable to connect to management interface of NetApp storage device

regine — Wed, 04 Jun 2025 14:42:09 GMT

I am getting this error when i try to connect to the Management interface (with ip address <ip>) of the NetApp storage device from the SMI-S agent which is a windows server VM.

command typed on SMI-S agent:

> smis addsecure <ip> <username>

error:

cimcli CIMException Cmd=ci Object=ONTAP_FilerData Code=1 CIM_ERR_FAILED:Filer return:can't connect to host <err=10060>. - With storage system <ip>

Please help!

Re: Unable to connect to management interface of NetApp storage device

NAYABSK — Tue, 22 Aug 2017 05:48:12 GMT

Hi,

Thank you for contacting NetApp community, May i know if you have enabled http or https to complete this operation ?

7-Mode:-

options httpd.enable on

options httpd.admin.enable on

C-Mode:-

system services web modify -http-enabled true

system services web modify -https-enabled true

Then try again smis command and let us know.

Thanks,

Nayab

Re: Unable to connect to management interface of NetApp storage device

regine — Tue, 22 Aug 2017 07:31:22 GMT

I did set http and https to true. Below is the output of the "system services web show" command on the netapp storage device:

External Web Services: true
Status: online
HTTP Protocol Port: 80
HTTPs Protocol Port: 443
TLSv1 Enabled: true
SSLv3 Enabled: false
SSL FIPS 140-2 Enabled: false

Re: Unable to connect to management interface of NetApp storage device

suna — Tue, 22 Aug 2017 09:02:35 GMT

Can you check your windows firewall is disabled?

Re: Unable to connect to management interface of NetApp storage device

regine — Tue, 22 Aug 2017 10:39:30 GMT

yes.firewall is disabled.