topic Re: Unable to Mount volume created in SVM to XenCenter SR in ONTAP Discussions

Unable to Mount volume created in SVM to XenCenter SR

shoong — Wed, 04 Jun 2025 14:40:02 GMT

Hi,

I have a FAS2552/XenServer combo running in my environment. I currently do have 1 SVM created and have volumes attached as Xen's SR.

I created a second network interface under the same subnet but different IP, created a new SVM, copied the policies over and I'm unable to mount it. The error just states, there was an error and to check my settings. From the XenServer itself I can ping the IP that was assigned to the new Network Interface on the NetApp.

Re: Unable to Mount volume created in SVM to XenCenter SR

AlexDawson — Wed, 30 Aug 2017 05:14:24 GMT

Hi there,

Depending on how you created the SVM, check that the NFS or iSCSI service is running for that SVM - each SVM needs it setup or turned on and by default it may not be.

Hope this helps!

Re: Unable to Mount volume created in SVM to XenCenter SR

shoong — Wed, 30 Aug 2017 05:17:01 GMT

Hi Alan,

The NFS service is turned on.

Re: Unable to Mount volume created in SVM to XenCenter SR

AlexDawson — Wed, 30 Aug 2017 05:25:04 GMT

Can you run showmount and rpcinfo against the old and new IPs from your client system?

We have this troubleshooting document that may help - https://kb.netapp.com/support/s/article/ka31A000000148aQAA/triage-template-how-to-diagnose-clustered-data-ontap-nfs-issues?language=en_US

Re: Unable to Mount volume created in SVM to XenCenter SR

shoong — Wed, 30 Aug 2017 05:52:17 GMT

I just tried to run both commands and they both state they "are not recognized commands"

Re: Unable to Mount volume created in SVM to XenCenter SR

AlexDawson — Wed, 30 Aug 2017 05:53:38 GMT

You need to run them from the Linux system - are you doing that?

Re: Unable to Mount volume created in SVM to XenCenter SR

shoong — Wed, 30 Aug 2017 05:58:56 GMT

This is what I get when I run it against the new network interface that won't mount. When I run it against the other one, it just hangs.