ISCSI hang when Performance DATA is launched

NoeFeutry — Wed, 04 Jun 2025 14:18:52 GMT

Hi,

At 00h00 when " Call home for PERFORMANCE DATA" is launch, all ISCSI session are stopped

CPU NFS CIFS HTTP Total Net kB/s Disk kB/s Tape kB/s Cache Cache CP CP Disk OTHER FCP iSCSI FCP kB/s iSCSI kB/s
in out read write read write age hit time ty util in out in out
14% 0 0 0 820 33824 24391 33764 0 0 0 42s 94% 100% :s 43% 84 0 736 0 0 33262 23683
6% 0 0 0 644 3952 23103 27260 0 0 0 42s 91% 100% :s 31% 0 0 644 0 0 3695 22233
6% 0 0 0 610 3925 19645 24880 0 0 0 42s 85% 100% :s 27% 0 0 610 0 0 3699 18952
12% 0 0 0 1174 3935 34050 44520 0 0 0 45s 88% 100% :s 38% 12 0 1162 0 0 3560 33284
11% 0 0 0 968 3413 28081 36968 0 0 0 47s 86% 100% :s 38% 1 0 967 0 0 3102 27570
10% 0 0 0 1157 3877 42145 52656 0 0 0 47s 90% 100% :s 41% 0 0 1157 0 0 3446 40632
14% 0 0 0 1222 2685 47640 59092 0 0 0 47s 92% 100% :s 56% 0 0 1222 0 0 2196 45842
9% 0 0 0 1241 4858 32818 41348 0 0 0 47s 90% 100% :s 32% 0 0 1241 0 0 4481 32047
3% 0 0 0 348 643 8008 11788 0 0 0 47s 81% 100% :s 33% 2 0 346 0 0 550 7922
3% 0 0 0 151 1930 2750 4728 0 0 0 47s 73% 100% :s 17% 0 0 151 0 0 1877 2712
7% 0 0 0 347 2011 18262 23708 0 0 0 48s 91% 100% :s 31% 0 0 347 0 0 1817 17740
2% 0 0 0 181 823 5130 7176 0 0 0 48s 82% 100% :s 32% 0 0 181 0 0 764 5075
2% 0 0 0 103 1039 3615 6300 0 0 0 48s 79% 100% :s 25% 0 0 103 0 0 998 3576
1% 0 0 0 51 515 2173 3824 0 0 0 48s 78% 100% :s 27% 0 0 51 0 0 492 2150
1% 0 0 0 70 1247 1372 2676 0 0 0 48s 68% 100% :s 26% 0 0 70 0 0 1221 1352
1% 0 0 0 137 21 1279 3008 0 0 0 48s 55% 100% :s 32% 0 0 137 0 0 0 1257
4% 0 0 0 101 116 9184 13496 0 0 0 48s 91% 100% :s 42% 0 0 101 0 0 37 9097
3% 0 0 0 132 236 6888 9480 0 0 0 48s 88% 100% :s 44% 0 0 132 0 0 172 6820
1% 0 0 0 162 220 1569 3240 0 0 0 48s 45% 100% :s 39% 0 0 162 0 0 193 1544
1% 0 0 0 117 27 2213 4024 0 0 0 48s 58% 100% :s 40% 0 0 117 0 0 0 2187
CPU NFS CIFS HTTP Total Net kB/s Disk kB/s Tape kB/s Cache Cache CP CP Disk OTHER FCP iSCSI FCP kB/s iSCSI kB/s
in out read write read write age hit time ty util in out in out
2% 0 0 0 149 33 2150 5132 0 0 0 48s 56% 100% :s 43% 0 0 149 0 0 4 2122
2% 0 0 0 126 92 2070 3264 0 0 0 48s 55% 100% :s 35% 5 0 121 0 0 66 2044
1% 0 0 0 90 22 2043 3940 0 0 0 48s 57% 100% :s 40% 0 0 90 0 0 0 2019
1% 0 0 0 105 15 752 1268 0 0 0 48s 45% 100% :s 34% 0 0 105 0 0 0 737
2% 0 0 0 233 61 6001 9796 0 0 0 48s 87% 100% :s 37% 0 0 233 0 0 0 5939
1% 0 0 0 84 15 870 2032 0 0 0 48s 46% 100% :s 33% 0 0 84 0 0 0 856
2% 0 0 0 102 27 2127 4632 0 0 0 48s 68% 100% :s 40% 0 0 102 0 0 4 2101
1% 0 0 0 34 98 395 1128 0 0 0 48s 0% 100% :s 27% 0 0 34 0 0 90 389
2% 0 0 0 124 37 2864 5304 0 0 0 48s 83% 100% :s 34% 0 0 124 0 0 4 2830
4% 0 0 0 21 72 535 1752 0 0 0 1 32% 100% :s 29% 0 0 21 0 0 66 528
1% 0 0 0 63 75 353 1084 0 0 0 1 3% 100% :s 31% 0 0 63 0 0 66 344
1% 0 0 0 100 17 1209 1940 0 0 0 1 54% 100% :s 29% 0 0 100 0 0 0 1192
1% 0 0 0 16 38 212 1148 0 0 0 1 0% 100% :s 25% 0 0 16 0 0 33 209
1% 0 0 0 89 11 375 840 0 0 0 1 12% 100% :s 26% 0 0 89 0 0 0 365
1% 0 0 0 19 3 80 840 0 0 0 1 0% 100% :s 27% 0 0 19 0 0 0 78
2% 0 0 0 41 13 217 868 0 0 0 1 0% 100% :s 32% 0 0 41 0 0 0 168
1% 0 0 0 73 9 308 824 0 0 0 1 0% 100% :s 23% 0 0 73 0 0 0 299
1% 0 0 0 0 1 0 820 0 0 0 1 0% 100% :s 25% 0 0 0 0 0 0 0
1% 0 0 0 81 11 341 968 0 0 0 1 0% 100% :s 27% 0 0 81 0 0 0 332
1% 0 0 0 33 5 139 780 0 0 0 1 0% 100% :s 25% 0 0 33 0 0 0 135
CPU NFS CIFS HTTP Total Net kB/s Disk kB/s Tape kB/s Cache Cache CP CP Disk OTHER FCP iSCSI FCP kB/s iSCSI kB/s
in out read write read write age hit time ty util in out in out
1% 0 0 0 26 3 110 949 0 0 0 1 0% 100% :s 30% 0 0 26 0 0 0 106
1% 0 0 0 88 11 372 836 0 0 0 1 11% 100% :s 23% 0 0 88 0 0 0 360
1% 0 0 0 0 0 0 948 0 0 0 1 0% 100% :s 27% 0 0 0 0 0 0 0
1% 0 0 0 28 4 118 868 0 0 0 1 0% 100% :s 21% 0 0 28 0 0 0 115
1% 0 0 0 86 12 363 896 0 0 0 1 5% 100% :s 25% 0 0 86 0 0 0 352
1% 0 0 0 0 1 1 860 0 0 0 1 0% 100% :s 26% 0 0 0 0 0 0 0
1% 0 0 0 70 9 295 836 0 0 0 1 0% 100% :s 29% 0 0 70 0 0 0 287
1% 0 0 0 44 6 186 888 0 0 0 1 0% 100% :s 25% 0 0 44 0 0 0 180
1% 0 0 0 38 5 160 788 0 0 0 1 0% 100% :s 22% 0 0 38 0 0 0 156
1% 0 0 0 76 9 320 816 0 0 0 1 0% 100% :s 28% 0 0 76 0 0 0 311
1% 0 0 0 0 1 0 820 0 0 0 1 0% 100% :s 25% 0 0 0 0 0 0 0
1% 0 0 0 88 11 371 748 0 0 0 1 5% 100% :s 21% 0 0 88 0 0 0 360
1% 0 0 0 26 3 110 852 0 0 0 1 0% 100% :s 26% 0 0 26 0 0 0 106
1% 0 0 0 26 4 110 840 0 0 0 1 0% 100% :s 25% 0 0 26 0 0 0 106
1% 0 0 0 88 11 371 952 0 0 0 1 4% 100% :s 23% 0 0 88 0 0 0 360
1% 0 0 0 0 0 0 964 0 0 0 1 0% 100% :s 31% 0 0 0 0 0 0 0
1% 0 0 0 48 7 203 892 0 0 0 1 0% 100% :s 30% 0 0 48 0 0 0 197
1% 0 0 0 0 1 0 916 0 0 0 1 - 100% :s 30% 0 0 0 0 0 0 0
1% 0 0 0 0 0 0 760 0 0 0 1 - 100% :s 24% 0 0 0 0 0 0 0
1% 0 0 0 0 0 1 784 0 0 0 1 - 100% :s 30% 0 0 0 0 0 0 0
CPU NFS CIFS HTTP Total Net kB/s Disk kB/s Tape kB/s Cache Cache CP CP Disk OTHER FCP iSCSI FCP kB/s iSCSI kB/s
in out read write read write age hit time ty util in out in out
1% 0 0 0 14 0 1 924 0 0 0 1 - 100% :s 27% 14 0 0 0 0 0 0
1% 0 0 0 0 0 1 780 0 0 0 1 - 100% :s 22% 0 0 0 0 0 0 0
1% 0 0 0 0 1 0 864 0 0 0 1 - 100% :s 23% 0 0 0 0 0 0 0
1% 0 0 0 0 1 0 940 0 0 0 1 - 100% :s 25% 0 0 0 0 0 0 0
1% 0 0 0 0 0 1 876 0 0 0 1 - 100% :s 28% 0 0 0 0 0 0 0
1% 0 0 0 0 0 1 824 0 0 0 1 - 100% :s 28% 0 0 0 0 0 0 0
1% 0 0 0 0 0 0 792 0 0 0 1 - 100% :s 23% 0 0 0 0 0 0 0
1% 0 0 0 0 0 0 804 0 0 0 1 - 100% :s 24% 0 0 0 0 0 0 0
1% 0 0 0 0 1 1 792 0 0 0 1 - 100% :s 19% 0 0 0 0 0 0 0
1% 0 0 0 0 3 2 812 0 0 0 1 - 100% :s 22% 0 0 0 0 0 0 0
1% 0 0 0 0 0 0 816 0 0 0 1 - 100% :s 27% 0 0 0 0 0 0 0
1% 0 0 0 0 1 1 828 0 0 0 1 - 100% :s 24% 0 0 0 0 0 0 0
1% 0 0 0 0 0 1 916 0 0 0 1 - 100% :s 26% 0 0 0 0 0 0 0
1% 0 0 0 0 0 0 768 0 0 0 1 - 100% :s 24% 0 0 0 0 0 0 0
1% 0 0 0 0 3 1 948 0 0 0 1 0% 100% :s 28% 0 0 0 0 0 0 0
1% 0 0 0 0 1 1 896 0 0 0 1 - 100% :s 24% 0 0 0 0 0 0 0
3% 0 0 0 0 0 1 740 0 0 0 1 - 100% :s 21% 0 0 0 0 0 0 0
1% 0 0 0 0 0 1 868 0 0 0 1 - 100% :s 27% 0 0 0 0 0 0 0
1% 0 0 0 0 0 0 832 0 0 0 1 - 100% :s 27% 0 0 0 0 0 0 0
1% 0 0 0 0 0 1 804 0 0 0 1 - 100% :s 22% 0 0 0 0 0 0 0
CPU NFS CIFS HTTP Total Net kB/s Disk kB/s Tape kB/s Cache Cache CP CP Disk OTHER FCP iSCSI FCP kB/s iSCSI kB/s
in out read write read write age hit time ty util in out in out
1% 0 0 0 0 1 1 760 0 0 0 1 - 100% :s 21% 0 0 0 0 0 0 0
1% 0 0 0 0 1 1 840 0 0 0 1 - 100% :s 24% 0 0 0 0 0 0 0
1% 0 0 0 0 1 1 888 0 0 0 1 - 100% :s 28% 0 0 0 0 0 0 0
1% 0 0 0 0 1 1 876 0 0 0 1 - 100% :s 25% 0 0 0 0 0 0 0
1% 0 0 0 0 0 1 840 0 0 0 1 - 100% :s 23% 0 0 0 0 0 0 0
1% 0 0 0 0 1 1 820 0 0 0 1 - 100% :s 26% 0 0 0 0 0 0 0
1% 0 0 0 7 2 1 856 0 0 0 1 - 100% :s 27% 7 0 0 0 0 0 0
1% 0 0 0 0 2 1 676 0 0 0 1 - 100% :s 19% 0 0 0 0 0 0 0
1% 0 0 0 0 0 1 724 0 0 0 1 - 100% :s 23% 0 0 0 0 0 0 0
1% 0 0 0 0 1 1 816 0 0 0 1 - 100% :s 24% 0 0 0 0 0 0 0
1% 0 0 0 0 1 1 872 0 0 0 1 - 100% :s 22% 0 0 0 0 0 0 0
1% 0 0 0 0 0 1 904 0 0 0 1 - 100% :s 25% 0 0 0 0 0 0 0
1% 0 0 0 0 2 1 836 0 0 0 1 - 100% :s 23% 0 0 0 0 0 0 0
1% 0 0 0 0 1 1 824 0 0 0 1 - 100% :s 23% 0 0 0 0 0 0 0
1% 0 0 0 0 0 1 896 0 0 0 1 - 100% :s 31% 0 0 0 0 0 0 0
1% 0 0 0 0 3 3 908 0 0 0 1 - 100% :s 25% 0 0 0 0 0 0 0
1% 0 0 0 0 0 0 868 0 0 0 1 - 100% :s 23% 0 0 0 0 0 0 0
1% 0 0 0 0 0 0 784 0 0 0 1 - 100% :s 22% 0 0 0 0 0 0 0
1% 0 0 0 0 1 0 792 0 0 0 1 - 100% :s 22% 0 0 0 0 0 0 0
1% 0 0 0 0 1 1 908 0 0 0 1 - 100% :s 27% 0 0 0 0 0 0 0
CPU NFS CIFS HTTP Total Net kB/s Disk kB/s Tape kB/s Cache Cache CP CP Disk OTHER FCP iSCSI FCP kB/s iSCSI kB/s
in out read write read write age hit time ty util in out in out
1% 0 0 0 0 0 0 836 0 0 0 1 - 100% :s 23% 0 0 0 0 0 0 0
1% 0 0 0 0 1 1 864 0 0 0 1 - 100% :s 21% 0 0 0 0 0 0 0
1% 0 0 0 0 0 0 808 0 0 0 1 - 100% :s 22% 0 0 0 0 0 0 0
1% 0 0 0 0 0 0 776 0 0 0 1 - 100% :s 24% 0 0 0 0 0 0 0
1% 0 0 0 0 1 1 864 0 0 0 1 - 100% :s 25% 0 0 0 0 0 0 0
1% 0 0 0 0 1 1 884 0 0 0 1 - 100% :s 25% 0 0 0 0 0 0 0
1% 0 0 0 0 0 0 928 0 0 0 1 - 100% :s 22% 0 0 0 0 0 0 0
1% 0 0 0 0 0 1 716 0 0 0 1 - 100% :s 25% 0 0 0 0 0 0 0
1% 0 0 0 0 0 0 856 0 0 0 1 - 100% :s 25% 0 0 0 0 0 0 0
1% 0 0 0 0 0 0 716 0 0 0 1 - 100% :s 22% 0 0 0 0 0 0 0
1% 0 0 0 0 1 0 836 0 0 0 1 - 100% :s 23% 0 0 0 0 0 0 0
1% 0 0 0 0 1 0 936 0 0 0 1 - 100% :s 31% 0 0 0 0 0 0 0
1% 0 0 0 0 0 0 708 0 0 0 1 - 100% :s 20% 0 0 0 0 0 0 0
1% 0 0 0 0 0 1 776 0 0 0 1 - 100% :s 18% 0 0 0 0 0 0 0
1% 0 0 0 0 0 0 776 0 0 0 1 - 100% :s 21% 0 0 0 0 0 0 0
1% 0 0 0 0 0 0 884 0 0 0 1 - 100% :s 28% 0 0 0 0 0 0 0
1% 0 0 0 0 1 0 852 0 0 0 1 - 100% :s 25% 0 0 0 0 0 0 0
1% 0 0 0 0 1 0 19040 0 0 0 1 0% 100% :s 21% 0 0 0 0 0 0 0
Tue Nov 28 00:02:54 CET [occdata1203:iscsi.warning:warning]: ISCSI: iswtu_evr: unexpected event id 185 reported

So my servers are doing lot of IOWAIT, and lost a iscsi connexion..

How to disable the PERFORMANCE DATA in Dataontap 8.1.1 ?

my options

FAS*> options autosupport
autosupport.cifs.verbose off
autosupport.content complete
autosupport.doit MANAGEMENT_LOG
autosupport.enable off
autosupport.from *******************
autosupport.local_collection off
autosupport.mailhost ********************
autosupport.max_http_size 10485760
autosupport.max_smtp_size 5242880
autosupport.minimal.subject.id systemid
autosupport.nht_data.enable off
autosupport.noteto ***********
autosupport.partner.to
autosupport.payload_format 7z
autosupport.performance_data.doit DONT
autosupport.performance_data.enable off
autosupport.periodic.tx_window 1h
autosupport.retry.count 15
autosupport.retry.interval 4m
autosupport.support.enable off
autosupport.support.proxy
autosupport.support.put_url support.netapp.com/put/AsupPut
autosupport.support.to autosupport@netapp.com
autosupport.support.transport smtp
autosupport.support.url support.netapp.com/asupprod/post/1.0/postAsup
autosupport.throttle on
autosupport.to *************
autosupport.validate_digital_certificate on
*>

topic ISCSI hang when Performance DATA is launched in ONTAP Discussions

ISCSI hang when Performance DATA is launched