topic Re: Fas 3210 with 2 FC down in ONTAP Discussions

Fas 3210 with 2 FC down

stephane2160 — Wed, 04 Jun 2025 13:52:33 GMT

Hi all,

I have a problem after each reboot of my fas.

On this controleur i have 2 LTO6 connected directly with a FC, after each reboot one of the 2 drive don't mount.

I have used this command "storage disable adapter 0c" and after enable and i have yhis message =

fci.link.error:error]: Could not recover link on Fibre Channel adapter 0c after 30 seconds. Offlining the adapter

For the other fc it's ok when i enable the FC is going to online.

I have read somewhere that we need to reset the esh modul but i have found nothing to do that.

Do you have an idea?

Thanks

regards

stephane

Re: Fas 3210 with 2 FC down

Sahana — Wed, 28 Mar 2018 08:58:02 GMT

Hi,

It could be due to bug: https://mysupport.netapp.com/NOW/cgi-bin/bol?Type=Detail&Display=293495

Re: Fas 3210 with 2 FC down

stephane2160 — Wed, 28 Mar 2018 12:34:22 GMT

Hello,

This bug is talking about update of the esh2 of shelf controleur.

On my side the problem is not on a shelf but on a FC port who is connected directly to a lto6 driver

I have a quantum I500 and 2 drive of the quantum is directly connected by a fiber on my FAS 3210

The 2 port on the Netapp is the 0c and 0d

slot 0: FC Host Adapter 0c (QLogic 2432 rev. 2, L-port, <UP>)
                Firmware rev:      5.4.100
                Host Loop Id:      7
                FC Node Name:      5:00a:098000:9027c0
                FC Port Name:      5:00a:098000:9027c0
                SFP Vendor:        AVAGO
                SFP Part Number:   AFBR-57R6APZ-NA1
                SFP Serial Number: B9104093V4
                SFP Capabilities: 1, 2 or 4 Gbit
                Link Data Rate:    4 Gbit
                61: Tape: Hewlett-Packard LTO-6 J2AZ (F3A143A000)
                        I/O base 0x0000000000002000, size 0x100
                        memory mapped I/O base 0xdfb00000, size 0x4000
        slot 0: FC Host Adapter 0d (QLogic 2432 rev. 2, L-port, <DOWN>)
                Firmware rev:      5.4.100
                Host Loop Id:      0
                FC Node Name:      5:00a:098100:9027c0
                FC Port Name:      5:00a:098100:9027c0
                SFP Vendor:        AVAGO
                SFP Part Number:   AFBR-57R6APZ-NA1
                SFP Serial Number: B9104093XY
                SFP Capabilities: 1, 2 or 4 Gbit
                Link Data Rate:    N/A

I can see only one drive

Tape drive (0c.61) Hewlett-Packard LTO-6
    rst3l - rewind device,        format is: LTO-4/5 Native Density
    nrst3l - no rewind device,     format is: LTO-4/5 Native Density
    urst3l - unload/reload device, format is: LTO-4/5 Native Density
    rst3m - rewind device,        format is: LTO-4/5 Compressed
    nrst3m - no rewind device,     format is: LTO-4/5 Compressed
    urst3m - unload/reload device, format is: LTO-4/5 Compressed
    rst3h - rewind device,        format is: LTO-6 2.5TB
    nrst3h - no rewind device,     format is: LTO-6 2.5TB
    urst3h - unload/reload device, format is: LTO-6 2.5TB
    rst3a - rewind device,        format is: LTO-6 6.25TB Compressed
    nrst3a - no rewind device,     format is: LTO-6 6.25TB Compressed
    urst3a - unload/reload device, format is: LTO-6 6.25TB Compressed

fci.link.error:error]: Could not recover link on Fibre Channel adapter 0d after 30 seconds. Offlining the adapter.

fci.adapter.error:warning]: Fibre Channel adapter driver encountered error "Failed to get connection type" on adapter 0d.

If you have an idée?

Thanks

Stéphane

Re: Fas 3210 with 2 FC down

AlexDawson — Thu, 29 Mar 2018 06:10:20 GMT

This output shows that the FC link is down - start with physical troubleshooting - check that there is red light in the fibre and from the SFP, and if not present in one, troubleshoot from there.

If there is no light from the SFP, reseat. If still no light, log a support ticket with us and request SFP replacement.

Re: Fas 3210 with 2 FC down

stephane2160 — Thu, 29 Mar 2018 07:59:54 GMT

The Oc is working the light is on, for the Od the lignt is flashing.

I have trying to change the SFP the Oc to Od and the Od to the Oc, withy this swap the 2 led is flashing.

The problem is on the 0d with the lignt flashing

Re: Fas 3210 with 2 FC down

stephane2160 — Wed, 04 Apr 2018 06:40:56 GMT

I have open a case.

Im waiting a new SFP to change the Od who is down.

Re: Fas 3210 with 2 FC down

stephane2160 — Wed, 04 Apr 2018 14:37:47 GMT

I have change my sfp en ré activated the port, my problem was solved.

It's just a hardware problem.

Thanks