topic FAS 2554 SP Update to 2.8P1 fails in ONTAP Discussions

FAS 2554 SP Update to 2.8P1 fails

hochschuleda — Wed, 04 Jun 2025 12:44:55 GMT

Hi,

fas2500-01 SP online true 2.7
fas2500-02 SP online true 2.7

SP 2500-02> sp update http://webserver/temp/SP_FW.tar.gz

NOTE: In most cases, ONTAP will automatically update the SP firmware with a
compatible firmware version in the background and no action is required from
you.

Manually installing the SP firmware using this command may result in
incompatible combinations of ONTAP and SP firmware.

Use of this command is not recommended.

Do you wish to continue? (y/n): y
Downloading package...
Uncompressing package...(md5sum=9eb8c65dbc22f31dbbac2d4bb570f378)
Unarchiving package...grep: /tmp/fud_eth/RLM_FW/install/Metadata: No such file or directory
grep: /tmp/fud_eth/RLM_FW/install/Metadata: No such file or directory

FW package install failed, the new version is not compatible with this platform.....FAILED
Cleaning up...
ERROR : SP FW Update Unsuccessful.

Im pretty sure i have the right file from the Netapp site, and it should be compatible according to the matrix. What else can i do ?

Running 9.4P4

Re: FAS 2554 SP Update to 2.8P1 fails

akromat_lantec — Tue, 12 Mar 2019 16:30:01 GMT

please try

set advanced

system node image get -package http://<server>/306-04425_A0-FAS25XX_2.8P1_SP_FW.zip

system service-processor image update -node <NODE> -update-type network-full -package 306-04425_A0-FAS25XX_2.8P1_SP_FW.zip

It works for me....Give him a push!

Re: FAS 2554 SP Update to 2.8P1 fails

hochschuleda — Wed, 13 Mar 2019 05:34:39 GMT

fas2500::*> system node image get -package http://webserver/temp/SP_FW.tar.gz

Software get http://.../SP_FW.tar.gz started on node fas2500-01
Downloading package. This may take up to 10 minutes.
Download complete.
Software get http://.../SP_FW.tar.gz completed on node fas2500-01.

fas2500::*> system service-processor image update -node fas2500-01 -package SP_FW.tar.gz

Note: Firmware update will need to reboot the SP on completion. If your console connection is through the SP, it will be disconnected
Do you want to proceed with the firmware update ? {y|n}: y

Error: command failed: Unable to schedule Service Processor update.

Re: FAS 2554 SP Update to 2.8P1 fails

hochschuleda — Mon, 18 Mar 2019 05:45:37 GMT

After finding out on reddit Netapp:

Switching for Firefox from Chrome to Download the package, worked for me. Since then its installing. Strange but okay.

Happy updating 🙂