topic Re: oncommand system manager in ONTAP Discussions

oncommand system manager

Zhihui — Wed, 04 Jun 2025 12:08:28 GMT

Why "hardware and diagnositcs" tab not visible in oncommand system manager?

Re: oncommand system manager

Joseph_Bolanos — Tue, 19 Nov 2019 13:15:05 GMT

What version are you using?

Re: oncommand system manager

Zhihui — Wed, 20 Nov 2019 01:48:12 GMT

Hi Joseph, thank you for replying to this. We need to instruct the customer to look for node's serial number from oncommand system manager, some of them are able to find it from this "Hardware and Diagnostics" tab while some claim they don't see a tab named "Hardware and Diagnostics", I didn't ask what the version was. Is that because they are using an earlier version?

Re: oncommand system manager

KUBER_KATANA1 — Wed, 20 Nov 2019 05:07:35 GMT

Yes. That is correct. It's because of the ONTAP version.

ONTAP 9.1 will show nodes under "Hardware and Diagnostics" under the menu at the top.

ONTAP 9.3 will show nodes under "Storage" under the menu on the Left.

Cheers.

Re: oncommand system manager

Zhihui — Thu, 21 Nov 2019 01:05:33 GMT

HiKuber, Thanks a lot for your clarification. It's very thoughtful of you to add pictures in the thread.