topic Classic My AutoSupport gone ? in ONTAP Discussions

Classic My AutoSupport gone ?

Greg_Wilson — Wed, 04 Jun 2025 11:15:58 GMT

Im trying to access the raw auto support data of a client but it seems when I click on the link down the

bottom in ActiveIQ under tools it just goes to a blank page

Anyone know how to access the raw DATA now.

I need to get firmware levels for some reporting..

Re: Classic My AutoSupport gone ?

SpindleNinja — Thu, 19 Mar 2020 02:14:03 GMT

The raw data is still in there, just slightly buried. Click a cluster name or controller and then the gear icon on the left. There will be all the asups.

as far as the classic... you using chrome? That kinda thing sounds like chrome being weird.

Re: Classic My AutoSupport gone ?

Greg_Wilson — Thu, 19 Mar 2020 02:52:31 GMT

Ahh ok

You need to go to

Inventory,

click on a node

then you get a COG (auto support) on the left hand side ( 4 icons down)

click on that and you can get the raw data..

Why not just have the cog on the main screen ?

🙂

Re: Classic My AutoSupport gone ?

paul_stejskal — Thu, 19 Mar 2020 16:04:40 GMT

If you have feedback, feel free to submit on the little feedback box. If it isn't on the AIQ page, then go to the main support.netapp.com site.