topic Re: Failling to access a share on ONTAP 7 in ONTAP Discussions

Failling to access a share on ONTAP 7

Harvey_Mulenga — Wed, 04 Jun 2025 11:03:26 GMT

Can someone help on why I'm failing to access shares on my NetApp

Re: Failling to access a share on ONTAP 7

Ontapforrum — Fri, 26 Jun 2020 10:27:54 GMT

Hi,

What's the Ontap version (Where file share exists)?
What's the Windows client version (i.e Accessing share from)?

Also, output of this please:
filer> options cifs.smb2.enable

In general: "The requesting client and storage controller negotiate the protocol version based on what protocol versions are supported on each and on what version the clients present during protocol negotiation".

Thanks!

Re: Failling to access a share on ONTAP 7

Harvey_Mulenga — Fri, 26 Jun 2020 12:09:57 GMT

NetApp Release 8.1 7-Mode

cifs.smb2.enable off

Windows 10 enterprise

Re: Failling to access a share on ONTAP 7

Ontapforrum — Fri, 26 Jun 2020 12:20:18 GMT

Ok.

Just enable this option on both nodes of HA Pair, you should be good.

filer> options cifs.smb2.enable on

Thanks!

Re: Failling to access a share on ONTAP 7

Harvey_Mulenga — Fri, 26 Jun 2020 12:30:25 GMT

That's the first thing I tried! Still getting the same error

Re: Failling to access a share on ONTAP 7

Ontapforrum — Fri, 26 Jun 2020 13:04:04 GMT

The version of SMB used between a client and the server will be the highest dialect supported by both the client and server.

7-mode: Can only do SMB1,2/2_1.

Try this option:
-Open Control Panel.
-Click on Programs.
-Click on Turn Windows features on or off link.
-Expand the SMB 1.0/CIFS File Sharing Support option.
-Check the SMB 1.0/CIFS Client option.
-Click the OK button.
- Click the Restart now button.

- Try again \\ip\share

Re: Failling to access a share on ONTAP 7

Harvey_Mulenga — Fri, 26 Jun 2020 13:32:08 GMT

Spot on! Thanks for the help