topic ONTAP AV Connector 1.0.4 in ONTAP Discussions

ONTAP AV Connector 1.0.4

Fabbe — Wed, 04 Jun 2025 10:57:08 GMT

Hi!

I am trying to install the AV Connector 1.0.4 with no success.

The server is a Windows 2016 server

- I am local admin

- I have run the installer as administrator

- I have turned Off UAC

When I try to use the account that will run the AV Connector I get the error "The user name or password is incorrect."

If I try 3 times the Domain account gets "Locked".

This music st be OS-specific cause I cannot get past this to be able to configure the connection to the filer.

AlainTansi — Thu, 13 Aug 2020 13:29:09 GMT

Hi,

Just to validate you are on the right track, have you checked step 4 on this guide ?

4. In the ONTAP AV Connector Windows Service Credentials dialog box, perform one of the following operations:

This user must be a valid domain user and must exist in the SVMs scanner pool to configure virus scanning.