topic Re: NTP Server 5 seconds error in ONTAP Discussions

NTP Server 5 seconds error

tombhandari1 — Tue, 10 Jan 2017 19:24:49 GMT

When I run

cluster time-service ntp server create -server X.X.X.X.-version auto,

I get this error:

Error: command failed: Unable to successfully query NTP server X.X.X.X with address X.X.X.X. within 5 seconds.

Can anyone help please?

Re: NTP Server 5 seconds error

georgevj — Mon, 16 Jan 2017 06:16:52 GMT

Which version of ONTAP? Can you successfully ping NTP server via the node management LIF?

Re: NTP Server 5 seconds error

kdean1979 — Tue, 25 Jul 2017 17:46:11 GMT

I am having the same error running on Ontap 9.1. And I can ping the NTP servers from the node mgmt LIF.

Any suggestions

Re: NTP Server 5 seconds error

georgevj — Wed, 26 Jul 2017 04:37:15 GMT

Please take a look at this article to see if it helps.

https://kb.netapp.com/support/s/article/ka31A00000013JSQAY/how-to-configure-and-troubleshoot-ntp-on-clustered-data-ontap-8-2-and-later-using-cli?language=en_US

Re: NTP Server 5 seconds error

sdkhlr — Thu, 21 Jan 2021 13:28:51 GMT

Hey this page is not available. I also have the same problem.

Is there other commands to solve this problem? Thank you

Re: NTP Server 5 seconds error

georgevj — Thu, 21 Jan 2021 14:33:53 GMT

here is the link

https://kb.netapp.com/Advice_and_Troubleshooting/Data_Storage_Software/ONTAP_OS/How_to_configure_and_troubleshoot_NTP_on_clustered_Data_ONTAP_8.2_and_later_using_CLI

Re: NTP Server 5 seconds error

sdkhlr — Thu, 21 Jan 2021 14:49:12 GMT

Hi thank you for your quick reply, but on Cluster is already one Time Server configured. I need to add 2 more time servers because of the redundancy.

As you can see below, I can ping the time servers, they are available. But unfortunately I get the following errors when I enter the command to add additional timer servers.