topic Re: OnCommand System Manager - Protocols menu option missing in ONTAP Discussions

OnCommand System Manager - Protocols menu option missing

hampe — Wed, 04 Jun 2025 10:24:42 GMT

After a "Clean configuration and initialize all disks" on my FAS2240-2 with NetApp Release 8.2.5P5 7-Mode, on the OnCommand System Manager the Protocols menu option is missing. What do I need to enable to see this section again ? CIFS is already configured and I am able to connect to the c$ share.

Re: OnCommand System Manager - Protocols menu option missing

hampe — Thu, 13 May 2021 17:41:19 GMT

Unfortunately I wasn't right, I am NOT able to connect to the c$ share from Windows 😥

Re: OnCommand System Manager - Protocols menu option missing

hampe — Wed, 19 May 2021 17:29:56 GMT

It was a licensing issue 😎 After adding the licenses again ev. is available in OnCommand System Manager

Re: OnCommand System Manager - Protocols menu option missing

Reverett — Wed, 22 Sep 2021 10:08:04 GMT

Hello,

For documentation and more information regarding the missing menus issue please see the below kb:

https://kb.netapp.com/Advice_and_Troubleshooting%2FCloud_Services%2FCloud_Manager%2FOnCommand_Cloud_Manager_(OCCM)_missing_license_icon_in_menu_dropdown