topic Re: ONTAP Select: Failed to retrieve cluster identify from ONTAP. reason: timeout (timed out,). in ONTAP Discussions https://community.netapp.com/t5/ONTAP-Discussions/ONTAP-Select-Failed-to-retrieve-cluster-identify-from-ONTAP-reason-timeout-timed/m-p/169015#M38769 <P>it looks like this was following a migration of an ONTAP select instance? do we know what routing between these two environments and the ONTAP select deploy instance looks like?</P> Thu, 05 Aug 2021 01:16:24 GMT aladd 2021-08-05T01:16:24Z ONTAP Select: Failed to retrieve cluster identify from ONTAP. reason: timeout (timed out,). https://community.netapp.com/t5/ONTAP-Discussions/ONTAP-Select-Failed-to-retrieve-cluster-identify-from-ONTAP-reason-timeout-timed/m-p/169014#M38768 <P>ONTAP Deploy refresh <STRONG>against</STRONG> the select instance failed:</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2008832862_screenShot.png" style="width: 984px;"><img src="https://community.netapp.com/t5/image/serverpage/image-id/11911iFC19FF0610A602EB/image-size/large?v=v2&amp;px=999" role="button" title="2008832862_screenShot.png" alt="2008832862_screenShot.png" /></span></P> Thu, 05 Aug 2021 00:04:29 GMT https://community.netapp.com/t5/ONTAP-Discussions/ONTAP-Select-Failed-to-retrieve-cluster-identify-from-ONTAP-reason-timeout-timed/m-p/169014#M38768 Ariel 2021-08-05T00:04:29Z Re: ONTAP Select: Failed to retrieve cluster identify from ONTAP. reason: timeout (timed out,). https://community.netapp.com/t5/ONTAP-Discussions/ONTAP-Select-Failed-to-retrieve-cluster-identify-from-ONTAP-reason-timeout-timed/m-p/169015#M38769 <P>it looks like this was following a migration of an ONTAP select instance? do we know what routing between these two environments and the ONTAP select deploy instance looks like?</P> Thu, 05 Aug 2021 01:16:24 GMT https://community.netapp.com/t5/ONTAP-Discussions/ONTAP-Select-Failed-to-retrieve-cluster-identify-from-ONTAP-reason-timeout-timed/m-p/169015#M38769 aladd 2021-08-05T01:16:24Z Re: ONTAP Select: Failed to retrieve cluster identify from ONTAP. reason: timeout (timed out,). https://community.netapp.com/t5/ONTAP-Discussions/ONTAP-Select-Failed-to-retrieve-cluster-identify-from-ONTAP-reason-timeout-timed/m-p/169019#M38770 <P>The below KB may be helpful.</P><P>&nbsp;</P><P>ONTAP Select: Cluster Refresh fails with ONTAPGetClusterIdentityFailed<BR /><A href="https://kb.netapp.com/Advice_and_Troubleshooting/Data_Storage_Software/ONTAP_Select/ONTAP_Select%3A_Cluster_Refresh_fails_with_ONTAPGetClusterIdentityFailed" target="_blank">https://kb.netapp.com/Advice_and_Troubleshooting/Data_Storage_Software/ONTAP_Select/ONTAP_Select%3A_Cluster_Refresh_fails_with_ONTAPGetClusterIdentityFailed</A></P><P>&nbsp;</P> Thu, 05 Aug 2021 04:26:54 GMT https://community.netapp.com/t5/ONTAP-Discussions/ONTAP-Select-Failed-to-retrieve-cluster-identify-from-ONTAP-reason-timeout-timed/m-p/169019#M38770 NetApp_SR 2021-08-05T04:26:54Z