topic Re: You do not have access to share and yet permissions are set properly in ONTAP Discussions

You do not have access to share and yet permissions are set properly

Razzi — Wed, 04 Jun 2025 10:05:56 GMT

I am getting an error to the effect "you do not have access permissions to this resource" when I try to connect to UNC share \\netappappliancename\sharename and yet when I verify the Share permission from the ONTAP manager, I have it as Everyone Full Control.

Re: You do not have access to share and yet permissions are set properly

paul_stejskal — Wed, 19 Jan 2022 15:49:52 GMT

You didn't say if you are 7-mode or CDOT, and since 90+% of our install base is CDOT, follow this KB: https://kb.netapp.com/Advice_and_Troubleshooting/Data_Storage_Software/ONTAP_OS/How_to_troubleshoot_File_Permissions_for_CIFS_access_denied

Re: You do not have access to share and yet permissions are set properly

Razzi — Thu, 27 Jan 2022 13:47:41 GMT

@paul_stejskal I followed the article instructions, and I can see the permissions are set correctly, the AD group is correct and I also see my admin account and yet I am getting access denied. Is there a way via CLI I can reset all of it to everyone read/write and bypass the AD credential checks?

Re: You do not have access to share and yet permissions are set properly

paul_stejskal — Thu, 27 Jan 2022 15:49:41 GMT

I don't believe so, as it is required unless you set up local user. If the KB isn't working, please open a case. Perhaps one of our NAS folks may have suggestions.

Do you have any of the outputs from some of the commands in the KB?

Re: You do not have access to share and yet permissions are set properly

DarrenJ — Fri, 28 Jan 2022 06:07:34 GMT

I'd check out this KB as well, it has a few more things to check. If you're still having issues I'd suggest opening a support ticket.

https://kb.netapp.com/Advice_and_Troubleshooting/Data_Storage_Software/ONTAP_OS/Troubleshooting_CIFS_or_SMB_access_denied

Re: You do not have access to share and yet permissions are set properly

Razzi — Sun, 30 Jan 2022 00:25:43 GMT

I ended up adding to the builtin\Administrators and was able to get to the folder.