topic Re: OnTAP 9.9.1 Issues in ONTAP Discussions

OnTAP 9.9.1 Issues

TMADOCTHOMAS — Wed, 04 Jun 2025 10:02:04 GMT

I'm aware of the following post which outlines many user's woes with the OnTAP 9.8 GUI (including my own). Now that many of us are on 9.9.1, I'm starting a thread to summarize what issues remain on this version. Hopefully this can 'go up the chain' to encourage further restoration of functionality that was stripped out of 9.8 and above.

https://community.netapp.com/t5/ONTAP-Discussions/Simplifying-ONTAP-User-Experience/m-p/163639

Please chime in if you've had the same or additional issues. Also, if someone is aware, please let us know if any of these issues are resolved in 9.10.1. For the record, I really like the new GUI as a whole and find the new features useful, but the loss of very basic and critical functionality at the same time takes away from the enjoyment to say the least.

Efficiency Details – cannot view compression and deduplication job status and statistics on a per volume basis.
Event Log – you only get the full text of an event when you point to it, in a tool-tip format. Expanding it doesn’t give you the full text either. It is critical to be able to select/copy/paste events so they can be sent word for word to NetApp Support and searched on Google.
SnapMirror Policy Choice – unlike before, you can’t select a snapmirror policy. We use network compression on all of our jobs so we have a single custom policy we use for every job. This means that for the first time in 10 years since we started using NetApp, I won’t be able to create SnapMirror jobs in the GUI because we need to use a different policy.
Aggregate Percent Full – restore the % full column in the Aggregate (i.e. “Tier”) list. For that matter, restore the columnar Aggregate list! It was so easy for 10+ years to just glance and know % full for each aggregate, and now you have to eyeball it and guess. I use this stat frequently. I can get it from ActiveIQ Unified Manager but would like to have it here also. To me this is very basic. It’s a storage product and you want to know the % of storage used!
Volume Percent Full – at least the Volume list can add a Percent Full column back, but you have to do it every time. There’s no way to save a view. Would request either restoring the column permanently or at least allowing us to save a view. I use the % full column frequently. Again, this is as basic as it gets for a storage product!
Volume Resize Autosize Amount – previously, going back 10+ years, when you resize a volume the autosize amount automatically adjusts to 20% of the new volume size. In the new GUI, the autosize amount doesn’t change. You have to pull out the Calculator and manually recalculate it. Considering we have autosize turned on for EVERY VOLUME, this is a major pain point considering the fact that resizing is the most common task we perform on a weekly basis.

Re: OnTAP 9.9.1 Issues

Drew_C — Thu, 14 Apr 2022 14:25:03 GMT

Thank you for starting a healthy conversation for us, @TMADOCTHOMAS. I'll ensure the right teams are aware of this thread.

Re: OnTAP 9.9.1 Issues

TMADOCTHOMAS — Thu, 14 Apr 2022 14:32:37 GMT

Thank you @Drew_C !

Re: OnTAP 9.9.1 Issues

TMADOCTHOMAS — Mon, 18 Apr 2022 17:28:19 GMT

I am adding one item to the list. Just discovered that you can't manage subnets anymore in 9.9.1's GUI. So I am adding:

Subnets - restore the ability to manage subnets in the GUI.

Re: OnTAP 9.9.1 Issues

TMADOCTHOMAS — Thu, 21 Apr 2022 14:58:48 GMT

And another:

Junction Paths - restore the ability to manage junction paths in the GUI.

Re: OnTAP 9.9.1 Issues

TMADOCTHOMAS — Wed, 27 Apr 2022 15:50:14 GMT

Another:

Scrolling - scrolling down long lists of objects (volumes, LUNs, etc.) can sometimes result in the list turning into grey boxes. The list then automatically refreshes and you scroll back to the same spot, which automatically turns the list into grey boxes again.

Re: OnTAP 9.9.1 Issues

pedro_rocha — Wed, 27 Apr 2022 19:34:39 GMT

Yes, definitely!

Re: OnTAP 9.9.1 Issues

pedro_rocha — Wed, 27 Apr 2022 19:35:00 GMT

Same here.

Re: OnTAP 9.9.1 Issues

TMADOCTHOMAS — Thu, 28 Apr 2022 13:54:54 GMT

Just stumbled across another pretty major one. I must confess I don't understand why NetApp would remove the ability to choose from the available efficiency policies!!

Efficiency Policies - when editing a volume to change the efficiency policy, you don't see the list of policies available at the cluster level. The only choices are Default and None. Previously, all cluster and SVM level policies were shown as options. We have always configured our policies at the cluster level and used them across SVMs, so this is another case of having to go to the command prompt.

Re: OnTAP 9.9.1 Issues

TMADOCTHOMAS — Wed, 04 May 2022 12:56:02 GMT

Does anyone know how to show efficiency statistics at the command prompt? Specifically, I want to see the same thing that previously appeared in the GUI - the amount of TB/GB saved from deduplication, compression, and total, on a per-volume basis. "Last operation size" seems to just tell me what was saved in the last operation, and "logical data size" only tells me what the current logical data size is, now how much in total is currently saved by efficiency jobs.

Re: OnTAP 9.9.1 Issues

TMADOCTHOMAS — Wed, 04 May 2022 13:16:09 GMT

Disregard my last question, I stumbled across the answer. "Space Saved by Storage Efficiency" is in the volume show command, as well as breakdown by type of efficiency.

MAN this new GUI is a HUGE series of continual pain points that have been unnecessarily introduced.

Re: OnTAP 9.9.1 Issues

mcgue — Wed, 04 May 2022 15:01:42 GMT

Viewing efficiency at the volume level only presents a small subset of the efficiency picture. Here is a KB that gives some direction on how to view efficiency in current releases including System Manager: https://kb.netapp.com/Advice_and_Troubleshooting/Data_Storage_Software/ONTAP_OS/How_to_view_ONTAP_storage_efficiency_savings_using_various_methods

Re: OnTAP 9.9.1 Issues

TMADOCTHOMAS — Wed, 04 May 2022 15:13:44 GMT

Thank you @mcgue ! Good to have this for completeness. The ratios aren't particularly helpful to me, so the only one of these that is helpful is AIUM. I had forgotten I can add columns / filter in AIUM to get the closest equivalent to what we had in the pre-9.7 System Manager GUI.

I sincerely hope that NetApp is paying attention to our constant frustrations with the new 9.8+ interface. As noted above, the new features are actually pretty great but I can truly say I am notably and significantly less productive with this interface due to the extra work required to do very basic things.

Re: OnTAP 9.9.1 Issues

TMADOCTHOMAS — Mon, 06 Jun 2022 19:08:43 GMT

Adding another item to the list.

Portsets - restore the ability to configure a portset in System Manager.

Yet another example of dropped productivity. I've never configured portsets at the command line so now I have to look that up, troubleshoot it, and rewrite our documentation.

Re: OnTAP 9.9.1 Issues

pedro_rocha — Mon, 06 Jun 2022 19:37:04 GMT

Same here.

Re: OnTAP 9.9.1 Issues

TMADOCTHOMAS — Mon, 06 Jun 2022 19:53:51 GMT

Actually, just found out that portsets are back in 9.10.1 so at least we are moving in the right direction. Really disappointed that I've heard virtually nothing about the rest, and they are the more common tasks.

Re: OnTAP 9.9.1 Issues

TMADOCTHOMAS — Mon, 06 Jun 2022 20:14:17 GMT

Wow. Just wow. This is probably the absolute worst one I've found. How much more basic can you get than the ability to create a volume? When I use the GUI, the SVM drop-down list doesn't include my two most used SVMs which host iSCSI LUNs! How is that even possible??

I can't believe I'm about to write this, but here we go.

Creating Volumes in an SVM Hosting iSCSI LUNs - restore the ability to create volumes in an SVM hosting iSCSI LUNs in System Manager.

Re: OnTAP 9.9.1 Issues

pedro_rocha — Mon, 06 Jun 2022 21:00:42 GMT

It's hard to believe. I even had to go to LOD to check.

It's true. Apparently System Manager is forcing GUI users to create only LUNs on SAN SVMs.

Even 9.11.1 is the same way.

Re: OnTAP 9.9.1 Issues

mcgue — Mon, 06 Jun 2022 23:10:51 GMT

When creating NAS volumes you select the Volume link, while creating SAN LUNs you select the LUN link. When creating a LUN it will create the underlying volume at the same time.

Re: OnTAP 9.9.1 Issues

mcgue — Mon, 06 Jun 2022 23:24:39 GMT

Here's a link with some more information: Volume creation fails when using ONTAP System Manager - NetApp Knowledge Base