topic Re: Ontap Ugrade from 9.7 to 9.9 in ONTAP Discussions

topic Re: Ontap Ugrade from 9.7 to 9.9 in ONTAP Discussions https://community.netapp.com/t5/ONTAP-Discussions/Ontap-Ugrade-from-9-7-to-9-9/m-p/434221#M40471 <P>I guess my problem is error and not a warning. Once I fix the error with sensors I most likely will be able to proceed with upgrade. </P> Tue, 19 Apr 2022 20:04:59 GMT vims 2022-04-19T20:04:59Z Ontap Ugrade from 9.7 to 9.9 https://community.netapp.com/t5/ONTAP-Discussions/Ontap-Ugrade-from-9-7-to-9-9/m-p/434199#M40463 <P>Hello <BR />I am preparing for Ontap upgrade from 9.7 to 9.9 and then to 9.10 sequentially.</P><P>Completed DQP and DF installation.  Used upgrade advisor as usually. <BR />However on the first step there is a validation for upgrade and I receive some warnings. I recognize those warning but it will not let m go further. Talked to support, they were not really helpful suggesting PS.  I have done upgrade many times on 7-mode, but this time is C-Mode.  Any bright advice will be really appreciated.  </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="vims_0-1650389463623.png" style="width: 400px;"><img src="https://community.netapp.com/t5/image/serverpage/image-id/23318i313A5702F8B30F55/image-size/medium?v=v2&px=400" role="button" title="vims_0-1650389463623.png" alt="vims_0-1650389463623.png" /></span></P><P> </P> Wed, 04 Jun 2025 10:02:04 GMT https://community.netapp.com/t5/ONTAP-Discussions/Ontap-Ugrade-from-9-7-to-9-9/m-p/434199#M40463 vims 2025-06-04T10:02:04Z Re: Ontap Ugrade from 9.7 to 9.9 https://community.netapp.com/t5/ONTAP-Discussions/Ontap-Ugrade-from-9-7-to-9-9/m-p/434202#M40465 <P>Hello,</P><P> </P><P>Normally there's some checkbox to allow you to skip and proceed even with warnings.</P><P> </P><P>The last one has a different status, and your image is not showing what it is. Can you sent it again?</P> Tue, 19 Apr 2022 18:19:38 GMT https://community.netapp.com/t5/ONTAP-Discussions/Ontap-Ugrade-from-9-7-to-9-9/m-p/434202#M40465 pedro_rocha 2022-04-19T18:19:38Z Re: Ontap Ugrade from 9.7 to 9.9 https://community.netapp.com/t5/ONTAP-Discussions/Ontap-Ugrade-from-9-7-to-9-9/m-p/434206#M40466 <P>Hello, <BR />thanks for the reply <BR />inspected the whole page and did not find anything the next button is greyed out.  Did not try it in CLI. <BR /><SPAN>Validation completed with some errors. Fix the errors and validate again. <BR /></SPAN>Image attached</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="vims_0-1650393258248.png" style="width: 400px;"><img src="https://community.netapp.com/t5/image/serverpage/image-id/23320i9DF5CA89B794294D/image-size/medium?v=v2&px=400" role="button" title="vims_0-1650393258248.png" alt="vims_0-1650393258248.png" /></span></P><P> </P> Tue, 19 Apr 2022 18:34:50 GMT https://community.netapp.com/t5/ONTAP-Discussions/Ontap-Ugrade-from-9-7-to-9-9/m-p/434206#M40466 vims 2022-04-19T18:34:50Z Re: Ontap Ugrade from 9.7 to 9.9 https://community.netapp.com/t5/ONTAP-Discussions/Ontap-Ugrade-from-9-7-to-9-9/m-p/434207#M40467 <P>shelves and sensors check. I believe that with that issue you won't be able to proceed.</P><P> </P><P>Can you show the error and action fields completely for that check?</P><P> </P><P>What does "system health alert show" displays?</P> Tue, 19 Apr 2022 18:54:52 GMT https://community.netapp.com/t5/ONTAP-Discussions/Ontap-Ugrade-from-9-7-to-9-9/m-p/434207#M40467 pedro_rocha 2022-04-19T18:54:52Z Re: Ontap Ugrade from 9.7 to 9.9 https://community.netapp.com/t5/ONTAP-Discussions/Ontap-Ugrade-from-9-7-to-9-9/m-p/434211#M40468 <P>BCIBCL01::*> cluster image show-update-progress</P><P>Estimated Elapsed<BR />Update Phase Status Duration Duration<BR />-------------------- ----------------- --------------- ---------------<BR />Pre-update checks failed 00:10:00 00:03:03</P><P>Details:</P><P>Pre-update Check Status Error-Action<BR />-------------------- ----------------- --------------------------------------<BR />CIFS status Warning Warning: CIFS is currently in use.<BR />Any unprotected sessions may be<BR />affected with possible loss of data.<BR />Action: Stop all unprotected CIFS<BR />workloads before performing the<BR />update.To list the unprotected CIFS<BR />workloads, run the command: vserver<BR />cifs session show<BR />-continuously-available No, Partial<BR />Cluster/management Warning Warning: Ensure that the NX-OS<BR />switch support (cluster network switches), IOS<BR />(management network switches), and<BR />reference configuration file (RCF)<BR />software versions are compatible with<BR />the target Data ONTAP release.<BR />Action: Refer to<BR /><A href="http://mysupport.netapp.com/NOW/" target="_blank">http://mysupport.netapp.com/NOW/</A><BR />download/software/cm_switches/ and<BR /><A href="http://mysupport.netapp.com/NOW/" target="_blank">http://mysupport.netapp.com/NOW/</A><BR />download/software/cm_switches_ntap/<BR />for more details.</P><P>Estimated Elapsed<BR />Update Phase Status Duration Duration<BR />-------------------- ----------------- --------------- ---------------<BR />Pre-update checks failed 00:10:00 00:03:03</P><P>Details:</P><P>Pre-update Check Status Error-Action<BR />-------------------- ----------------- --------------------------------------<BR />Manual checks Warning Warning: Manual validation checks<BR />need to be performed. Refer to the<BR />Upgrade Advisor Plan or "Performing<BR />manual checks before an automated<BR />cluster upgrade" section in the<BR />"Clustered Data ONTAP Upgrade Express<BR />Guide" for the remaining validation<BR />checks that need to be performed<BR />before update. Failing to do so can<BR />result in an update failure or an I/O<BR />disruption.<BR />Action: Refer to the Upgrade Advisor<BR />Plan or "Performing manual checks<BR />before an automated cluster upgrade"<BR />section in the "Clustered Data ONTAP<BR />Upgrade Express Guide" for the<BR />remaining validation checks that need<BR />to be performed before update.</P><P>Estimated Elapsed<BR />Update Phase Status Duration Duration<BR />-------------------- ----------------- --------------- ---------------<BR />Pre-update checks failed 00:10:00 00:03:03</P><P>Details:</P><P>Pre-update Check Status Error-Action<BR />-------------------- ----------------- --------------------------------------<BR />NDMP status Warning Warning: Active NDMP sessions<BR />detected.<BR />Action: Wait for all active NDMP<BR />sessions to complete or terminate all<BR />active NDMP sessions before<BR />proceeding with the update. Use the<BR />"system services ndmp status" command<BR />to list all active NDMP sessions. Use<BR />the "system services ndmp kill-all<BR />-node *" command to terminate all<BR />active NDMP sessions.</P><P>Estimated Elapsed<BR />Update Phase Status Duration Duration<BR />-------------------- ----------------- --------------- ---------------<BR />Pre-update checks failed 00:10:00 00:03:03</P><P>Details:</P><P>Pre-update Check Status Error-Action<BR />-------------------- ----------------- --------------------------------------<BR />SAN compatibility Warning Warning: Since this cluster is<BR />configured for SAN, manually confirm<BR />that the SAN configuration is fully<BR />supported.<BR />Action: Refer to the NetApp<BR />Interoperability Matrix Tool for<BR />interoperability information.</P><P>Estimated Elapsed<BR />Update Phase Status Duration Duration<BR />-------------------- ----------------- --------------- ---------------<BR />Pre-update checks failed 00:10:00 00:03:03</P><P>Details:</P><P>Pre-update Check Status Error-Action<BR />-------------------- ----------------- --------------------------------------<BR />Shelves and Sensors Error Error: Validation check failed to<BR />check execute properly.<BR />Action: If the problem persists after<BR />retrying, delete the package and<BR />download again<BR />6 entries were displayed.</P> Tue, 19 Apr 2022 19:16:55 GMT https://community.netapp.com/t5/ONTAP-Discussions/Ontap-Ugrade-from-9-7-to-9-9/m-p/434211#M40468 vims 2022-04-19T19:16:55Z Re: Ontap Ugrade from 9.7 to 9.9 https://community.netapp.com/t5/ONTAP-Discussions/Ontap-Ugrade-from-9-7-to-9-9/m-p/434212#M40469 <P>this is from CLI</P> Tue, 19 Apr 2022 19:17:22 GMT https://community.netapp.com/t5/ONTAP-Discussions/Ontap-Ugrade-from-9-7-to-9-9/m-p/434212#M40469 vims 2022-04-19T19:17:22Z Re: Ontap Ugrade from 9.7 to 9.9 https://community.netapp.com/t5/ONTAP-Discussions/Ontap-Ugrade-from-9-7-to-9-9/m-p/434215#M40470 <P>output is still capped. If you go to GUI, you can verify the complete phrase on each column. We want the last one only.</P><P> </P><P>Please show us "<SPAN>system health alert show</SPAN>"</P><P> </P><P>attached is and example of the checkbox that I told you.</P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="pedro_rocha_1-1650396618107.png" style="width: 400px;"><img src="https://community.netapp.com/t5/image/serverpage/image-id/23323iDA886D90141E6A18/image-size/medium?v=v2&px=400" role="button" title="pedro_rocha_1-1650396618107.png" alt="pedro_rocha_1-1650396618107.png" /></span></P><P> </P><P>Also, from the GUI, did you deleted the package and download it again?</P><P> </P><P> </P><P> </P> Tue, 19 Apr 2022 19:31:49 GMT https://community.netapp.com/t5/ONTAP-Discussions/Ontap-Ugrade-from-9-7-to-9-9/m-p/434215#M40470 pedro_rocha 2022-04-19T19:31:49Z Re: Ontap Ugrade from 9.7 to 9.9 https://community.netapp.com/t5/ONTAP-Discussions/Ontap-Ugrade-from-9-7-to-9-9/m-p/434221#M40471 <P>I guess my problem is error and not a warning. Once I fix the error with sensors I most likely will be able to proceed with upgrade. </P> Tue, 19 Apr 2022 20:04:59 GMT https://community.netapp.com/t5/ONTAP-Discussions/Ontap-Ugrade-from-9-7-to-9-9/m-p/434221#M40471 vims 2022-04-19T20:04:59Z Re: Ontap Ugrade from 9.7 to 9.9 https://community.netapp.com/t5/ONTAP-Discussions/Ontap-Ugrade-from-9-7-to-9-9/m-p/434222#M40472 <P>Yes, that is why I am asking for the health command output.</P><P> </P><P>If you need any other help. just send it here.</P> Tue, 19 Apr 2022 20:13:56 GMT https://community.netapp.com/t5/ONTAP-Discussions/Ontap-Ugrade-from-9-7-to-9-9/m-p/434222#M40472 pedro_rocha 2022-04-19T20:13:56Z Re: Ontap Ugrade from 9.7 to 9.9 https://community.netapp.com/t5/ONTAP-Discussions/Ontap-Ugrade-from-9-7-to-9-9/m-p/434224#M40473 <P>The error is resolved using this workaround <BR /><A href="https://kb.netapp.com/Advice_and_Troubleshooting/Data_Storage_Software/ONTAP_OS/Upgrade_validation_check_fails_to_execute_on_shelves_and_sensors" target="_blank">Upgrade validation check fails to execute on shelves and sensors - NetApp Knowledge Base</A></P> Tue, 19 Apr 2022 20:28:02 GMT https://community.netapp.com/t5/ONTAP-Discussions/Ontap-Ugrade-from-9-7-to-9-9/m-p/434224#M40473 vims 2022-04-19T20:28:02Z Re: Ontap Ugrade from 9.7 to 9.9 https://community.netapp.com/t5/ONTAP-Discussions/Ontap-Ugrade-from-9-7-to-9-9/m-p/434226#M40474 <P> at this point I have warnings only and can proceed with upgrade. </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="vims_0-1650400189328.png" style="width: 400px;"><img src="https://community.netapp.com/t5/image/serverpage/image-id/23324i5BA67428C36B2784/image-size/medium?v=v2&px=400" role="button" title="vims_0-1650400189328.png" alt="vims_0-1650400189328.png" /></span></P><P> </P> Tue, 19 Apr 2022 20:29:56 GMT https://community.netapp.com/t5/ONTAP-Discussions/Ontap-Ugrade-from-9-7-to-9-9/m-p/434226#M40474 vims 2022-04-19T20:29:56Z