custom role problem after upgrade OnTap

chinchillaking — Wed, 04 Jun 2025 10:01:43 GMT

Hi,

OnTap 9.7, account with custom role login OnComamnd System Manager no problem, after upgrade to 9.9.1 and 9.10.1, account with custom role cannot login OnComamnd System Manager.

Refer below KB, the new experience OCSM is based on rest-api, is the exist custom role cannot use and require re-create new rest-api custom role?

https://kb.netapp.com/Advice_and_Troubleshooting/Data_Infrastructure_Management/System_Manager/Custom_user_roles_are_not_honored_in_the_new_experience_of_OnCommand_System_Manager

Best regards,

Chung

Re: custom role problem after upgrade OnTap

amccullo — Thu, 21 Apr 2022 11:34:57 GMT

Hello Chung,

The KB you referenced is correct. The classic version of OCSM used ZAPI calls, where the new version uses REST-API.

As the Solution section of the KB states, the "security login rest-role" command set must be used to manage roles for the new experience OCSM.

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custom role problem after upgrade OnTap

Re: custom role problem after upgrade OnTap