topic Re: netapp_lib.api.zapi.zapi.NaApiError: NetApp API failed. Reason - 60:Connection timed out in ONTAP Discussions

netapp_lib.api.zapi.zapi.NaApiError: NetApp API failed. Reason - 60:Connection timed out

Jan-PieterTevel — Wed, 04 Jun 2025 09:55:50 GMT

From our Epic ansible environment refresh script the snapshot part reported:

TASK [core_elements/netapp/na_cg_snapshot : Creating Consistency Group Snapshot:
epic-20221016T060320-try on fcp-z] ***
An exception occurred during task execution. To see the full traceback, use -vvv. The error
was: netapp_lib.api.zapi.zapi.NaApiError: NetApp API failed. Reason - 60:Connection timed out
fatal: [127.0.0.1]: FAILED! =>
{"changed": false, "msg": "Error committing CG snapshot epic-20221016T060320-try: NetApp API failed. Reason - 60:Connection timed
out"}

This error does not seem to show up in the Ontap nor ActiveIQ logging.

We have found

https://kb.netapp.com/Advice_and_Troubleshooting/Data_Storage_Software/ONTAP_OS/Create_cg_snapshot_ZAPI_connection_timed_out and we're going to try that.

The main question is why does this error not show up in the NetApp Ontap nor ActiveIQ logging?!?

Re: netapp_lib.api.zapi.zapi.NaApiError: NetApp API failed. Reason - 60:Connection timed out

Ontapforrum — Mon, 07 Nov 2022 14:49:01 GMT

ONTAP - records management activities in the /mroot/etc/log/mlog/audit.log

Active IQ - is a tool designed to report anything that might jeopardize system availability (space), security, or performance (latency). It keeps an eye on systems reaching performance or capacity limits due to unexpected or rapid growth. I don't know if it is meant to report anything more. You may have to use 3rd party application (data collector) with some scripting/configiration.

https://docs.splunk.com/Documentation/NetApp/2.0/DeployNetapp/Configuredatacollection?_gl=1*1mrrffb*_ga*MTY4OTAxNzM1LjE2NjQzMTEwODQ.*_ga_5EPM2P39FV*MTY2NzgzMjIwNy4yLjEuMTY2NzgzMjIzNS4zMi4wLjA.&_ga=2.16238514.500434528.1667832207-168901735.1664311084

Re: netapp_lib.api.zapi.zapi.NaApiError: NetApp API failed. Reason - 60:Connection timed out

Jan-PieterTevel — Fri, 11 Nov 2022 07:36:05 GMT

We have checked the log but haven't found this specific message/event yet.