topic Re: All Disk Show Fail in Newly Added DS224C in FAS8300 in ONTAP Discussions

All Disk Show Fail in Newly Added DS224C in FAS8300

Niraj — Wed, 04 Jun 2025 09:48:35 GMT

I have Netapp FAS8300 with 3 DS224C with 60 disk, I added 2 additional DS224C with 48 disk.

Current Configuration :

2 Node Netapp FAS8300 Ontap 9.9.1

3 DS224C disk shelf ( Total 60 disk each disk 1.8 TB) shelf is (01,02,03)

Addition :

2 DS224C disk shelf ( Total 48 disk each disk 1.2 TB)

All cable connectivity showing green, disk self show in Ontap GUI and CLI with new shelf id (04 &05).

Issue:

Not able to create new aggregrate.
New added disk shelf Disk show broken/fail in ontap gui and cli. (disk not assign to any node)
Try to unfail disk command , error received “ disk unfail fail reason : “ disk not exist”.

We have checked all disk shelf cable and connectivity using cli, all disk shelf cable and connectivity show connected.

Re: All Disk Show Fail in Newly Added DS224C in FAS8300

SpindleNinja — Thu, 01 Jun 2023 15:39:32 GMT

Kinda odd... Were this new shelves or repurposed?

Re: All Disk Show Fail in Newly Added DS224C in FAS8300

Niraj — Thu, 01 Jun 2023 15:58:06 GMT

New DS224C disk shelf..

Re: All Disk Show Fail in Newly Added DS224C in FAS8300

SpindleNinja — Thu, 01 Jun 2023 17:44:49 GMT

Can you post the output of sysconfig for one of the nodes?

Cluster::> run -node node01 -command sysconfig -a

Re: All Disk Show Fail in Newly Added DS224C in FAS8300

TMACMD — Fri, 02 Jun 2023 02:55:20 GMT

I am pretty sure I know this one…

you are mixing self encrypting drives with standard drives. The behavior you explain is what I’ve seen when a customer ordered regular disks and tried to add to a system with self encrypting drives.

you cannot mix on the same ha pair.

Re: All Disk Show Fail in Newly Added DS224C in FAS8300

SpindleNinja — Fri, 02 Jun 2023 03:04:44 GMT

I've seen them just not show up at all before in that situation. ONTAP just showed an empty shelf. But, that's what I was getting at when I asked for the sysconfig output. Check the disk model #

Re: All Disk Show Fail in Newly Added DS224C in FAS8300

Niraj — Fri, 02 Jun 2023 06:03:50 GMT

I have attached command output file...

Re: All Disk Show Fail in Newly Added DS224C in FAS8300

SpindleNinja — Fri, 02 Jun 2023 13:00:41 GMT

looks like a drive encryption mis-match - I checked via HWU.

X427 - FIPS 140-2 Level 2, NSE
X342 - No

You cannot mix NSE and non-NSE in the same HA Pair.

Re: All Disk Show Fail in Newly Added DS224C in FAS8300

Niraj — Mon, 05 Jun 2023 18:02:46 GMT

Thank for all support , Issue is resolved ...