topic Re: Deleting folders problem in ONTAP Discussions

Deleting folders problem

Maras — Tue, 04 Jun 2024 15:46:22 GMT

Hi,

Netapp 9.11, CIFS and shared folder. Clients W10 from time to time unable to delete folders inside share. They can delete files inside but not folders. It looks like W10 client sees folders as locked. We can delete (or change name) from another machine as a administrator. After random time W10 clients can do it too. ProcessManager sees these folders during deleting as attached screenshot. Any idea what's going on?

Re: Deleting folders problem

ChLokesh — Sat, 10 Aug 2024 09:20:07 GMT

Sharing violation in the attached snippet means the file was opened by someone else and a lock prevented the requested operation from occurring

To check which client is locking it, utilize the vserver locks show command. Once the lock is revoked by the client, the desired operations will be permitted.

Note : ONTAP does not have a feature to lock a file and it is actually the application hosted on the client which can lock a file. hence, It is the applications/clients responsibility to revoke the lock.

Re: Deleting folders problem

chenguanghui — Fri, 13 Sep 2024 11:59:57 GMT

solution:

1、 there could be applications or processes on the windows 10 clients that have open handles to thefolders,making them appear locked,Finally ,check the ClFS configuration

2、 there might be some lingering processes or services that are still accessing or holding onto thosefolders,to troubleshoot this issue,you could try restarting the affected clients and then try again