Getting "User is not authorized." for any ansible module tried

Mickos — Mon, 13 Apr 2026 13:59:24 GMT

Hello,

We are using ONTAP Version 9.16.1P9.

When we try any Ansible tasks, example:

- name: Gather information test netapp.ontap.na_ontap_rest_info: hostname: "{{ netapp_hostname }}" username: "{{ netapp_username }}" password: "{{ netapp_password }}" validate_certs: false gather_subset: - storage/qtrees register: qtrees_info

We are getting this error:

"msg": { "code": "6691623", "message": "User is not authorized." },

However:

The ONTAP user is configured with the default vsadmin role (traditional role).
A direct REST call using the same credentials (for example GET /api/storage/qtrees) works correctly outside of Ansible.
The 401 Unauthorized (code 6691623) error occurs only when using the Ansible modules (na_ontap_rest_info, na_ontap_qtree).
Password has been vaulted with and without new line at the end.

Account is set like this:

Second User/Group Authentication Acct Authentication Name Application Method Role Name Locked Method -------------- ----------- ------------- ---------------- ------ -------------- vsadmin http password vsadmin no none vsadmin ontapi password vsadmin no none vsadmin ssh password noaccess no none 3 entries were displayed.

Does someone have an idea?

Thanks in advance,

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Getting "User is not authorized." for any ansible module tried