CommVault NDMP DrivePool Detection Issues on vServer 8.2.1 C-Mode

GJACKAMONIS — Thu, 05 Jun 2025 05:35:57 GMT

We have a vServer running on C-Mode 8.2.1 that is presented a Tape Library from the physical node.

We are trying to detect the devices via CommVault, but we believe the wrong detect command is being sent to the filer, as many of the commands change in c-mode.

Commvault is trying the following:

ndmp_v4.cpp 3383 NDMP_CONFIG_GET_SCSI_INFO:

ndmp_v4.cpp 3396 Config get_scsi_info failed NDMP_NOT_SUPPORTED_ERR

From what I have read from some other KB articles on the net 8.2.1 C-Mode does not support the get_scsi_info command.

Can someone please confirm?

What command should be used in its place?

Thank you,

Re: CommVault NDMP DrivePool Detection Issues on vServer 8.2.1 C-Mode

GJACKAMONIS — Tue, 20 May 2014 17:16:07 GMT

It was discovered that to use this setup we needed to do the NDMP drive pool detection at the physical node level and it cannot be performed at the vServer level.

topic Re: CommVault NDMP DrivePool Detection Issues on vServer 8.2.1 C-Mode in ONTAP Discussions

CommVault NDMP DrivePool Detection Issues on vServer 8.2.1 C-Mode

Re: CommVault NDMP DrivePool Detection Issues on vServer 8.2.1 C-Mode