topic OnCommand Plugin 3.0 Controller global status monitor in ONTAP Discussions

OnCommand Plugin 3.0 Controller global status monitor

naran_vekaria — Thu, 05 Jun 2025 06:29:00 GMT

Hi,

I have Oncommand Plugin 3.0 installed on our SCOM server. After succesffully installing the management pack and providing the credentials to monitor our controller & vFilers, i am seeing the following alert every 10-15mins

Alert Monitor: Data ONTAP: Controller Global Status Monitor

Alert Description: Controller global status unknown. Controller vFiler01 Address: 192.168.1.55

This Alert is coming from source Controller01 which has IP Address 192.168.1.5

Source is the Ontap Controller so dont understand why in the desciption of the alert its telling me it cant get to controller vFiler01. Is it getting confused because the IP address is very similar?

Thanks

Re: OnCommand Plugin 3.0 Controller global status monitor

crocker — Tue, 24 Apr 2012 17:33:08 GMT

is this one that your team handles or should the question be asked in the NetApp Support Community?

Re: OnCommand Plugin 3.0 Controller global status monitor

crocker — Thu, 26 Apr 2012 23:01:47 GMT

Looks like you were not able to help on this issue here. We have external and internal subject matter experts in the NetApp Support Community answering questions about SnapX products and software. If you have an active NetApp Single Sign On (SSO) account login, this link enables you to engage them about this.