topic Re: SANTricity - E-2724 - Can't change preferred path in EF & E-Series, SANtricity, and Related Plug-ins

SANTricity - E-2724 - Can't change preferred path

CHDV — Wed, 04 Jun 2025 10:20:25 GMT

Hello,

we moved our secondary E-2724 and after the restart, we got a problem. Every volumes stays on only one controler.

If we put one of the controler offline, every volume goes on the second one, but we can't change it manualy because the option stays grayed out.

We tried to reset the both controler, put offline them, one after the other. We also tried to redistribute volumes many times, no chance...

The NetApp support is as lost as us.

Re: SANTricity - E-2724 - Can't change preferred path

NetApp_AU — Tue, 29 Jun 2021 10:09:24 GMT

Hello,

Judging by your screenshot and description, these volumes are part of mirror pair. Volume ownership is controlled by the primary array, and the secondary array respects whatever volume ownership the primary side is using.

See Section 4.7 "Connectivity and Volume Ownership" in TR-4656 for more information.

Re: SANTricity - E-2724 - Can't change preferred path

CHDV — Tue, 29 Jun 2021 12:30:36 GMT

OK you right, I have changed the prefered path on the main volume and after few minutes, it changes it on the secondary.

Thanks