https://community.netapp.com/t5/EF-E-Series-SANtricity-and-Related-Plug-ins/Failed-controllers-on-E2712/m-p/168492#M1072 <P>Hello</P><P>&nbsp;</P><P>I have a netapp system E2712</P><P>Both controllers have failed <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span></P><P>&nbsp;</P><P>Is there a way to recover any data? or is it possible to replace one of the controllers?</P><P>&nbsp;</P><P>Can anyone please provide help on this?</P> Wed, 04 Jun 2025 10:18:44 GMT SAN-INFO 2025-06-04T10:18:44Z https://community.netapp.com/t5/EF-E-Series-SANtricity-and-Related-Plug-ins/Failed-controllers-on-E2712/m-p/168492#M1072 <P>Hello</P><P>&nbsp;</P><P>I have a netapp system E2712</P><P>Both controllers have failed <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span></P><P>&nbsp;</P><P>Is there a way to recover any data? or is it possible to replace one of the controllers?</P><P>&nbsp;</P><P>Can anyone please provide help on this?</P> Wed, 04 Jun 2025 10:18:44 GMT https://community.netapp.com/t5/EF-E-Series-SANtricity-and-Related-Plug-ins/Failed-controllers-on-E2712/m-p/168492#M1072 SAN-INFO 2025-06-04T10:18:44Z https://community.netapp.com/t5/EF-E-Series-SANtricity-and-Related-Plug-ins/Failed-controllers-on-E2712/m-p/168500#M1073 <P>If the controllers are under support, you can have them replaced.</P><P>Since they're both dead, I don't know if you can get data back, though.</P><P>Example procedure for situations when one controller fails:</P><P><A href="https://library.netapp.com/ecm/ecm_download_file/ECMLP2588744" target="_blank">https://library.netapp.com/ecm/ecm_download_file/ECMLP2588744</A></P><P>As your case is different, best contact Support.</P> Fri, 16 Jul 2021 15:17:14 GMT https://community.netapp.com/t5/EF-E-Series-SANtricity-and-Related-Plug-ins/Failed-controllers-on-E2712/m-p/168500#M1073 elementx 2021-07-16T15:17:14Z