topic Re: SANtricity (11.70) - E2800 - How to show old (detailed) Critical/Warnings? in EF & E-Series, SANtricity, and Related Plug-ins

SANtricity (11.70) - E2800 - How to show old (detailed) Critical/Warnings?

sanadmin_stadtdo — Wed, 04 Jun 2025 10:17:06 GMT

Hello,

the Recovery Guru describes the error or the affected component in detail.

Where I can find such detailed information for critical/warnings events that have already been resolved?

The event log shows that there was a critical/warning event, but no longer the exact component - (e.g. "Volume not on preferred path due to AVT/RDAC failover" - the exact volume that was affected is not shown anymore).

Is this information stored in any other log (which may be read with SMcli)?

Thanks

Best regards

Michael

Re: SANtricity (11.70) - E2800 - How to show old (detailed) Critical/Warnings?

Ontapforrum — Tue, 10 Aug 2021 10:33:20 GMT

This article may be worth taking a look.

How to troubleshoot for Volume Not On Preferred Path (AVT/RDAC failover event)
https://kb.netapp.com/Advice_and_Troubleshooting/Data_Storage_Systems/E-Series_Storage_Array/How_to_troubleshoot_for_Volume_Not_On_Preferred_Path

Re: SANtricity (11.70) - E2800 - How to show old (detailed) Critical/Warnings?

eseries_trailblazer — Tue, 10 Aug 2021 14:06:11 GMT

If the system is sending back ASUP, then you can go to the AIQ site and look for the support bundle for when the alert happened. If not and it is not too long ago, it should still be in MEL and you would need to scroll through them.