topic Re: how to reset lost password - santricity in EF & E-Series, SANtricity, and Related Plug-ins https://community.netapp.com/t5/EF-E-Series-SANtricity-and-Related-Plug-ins/how-to-reset-lost-password-santricity/m-p/433032#M1186 <P>I am from the E-Series team. I confirm that you will need to contact NetApp Support to reset the password like Ontapforrum mentions.</P> Wed, 16 Mar 2022 01:33:52 GMT NetApp_AU 2022-03-16T01:33:52Z how to reset lost password - santricity https://community.netapp.com/t5/EF-E-Series-SANtricity-and-Related-Plug-ins/how-to-reset-lost-password-santricity/m-p/433029#M1184 <P>what are the steps for a password reset/recovery ?</P> Wed, 04 Jun 2025 10:03:23 GMT https://community.netapp.com/t5/EF-E-Series-SANtricity-and-Related-Plug-ins/how-to-reset-lost-password-santricity/m-p/433029#M1184 dirkdigs 2025-06-04T10:03:23Z Re: how to reset lost password - santricity https://community.netapp.com/t5/EF-E-Series-SANtricity-and-Related-Plug-ins/how-to-reset-lost-password-santricity/m-p/433031#M1185 <P>I think you may have to call NetApp support. There is a INTERNAL kb that may be the way out.</P><P><A href="https://kb.netapp.com/Advice_and_Troubleshooting/Data_Storage_Systems/E-Series_Storage_Array/How_to_reset_Administrator_or_Monitor_password_for_older_E-Series_arrays" target="_blank">How to reset Administrator or Monitor password for older E-Series arrays - NetApp Knowledge Base</A></P><P>&nbsp;</P><P>Internal KB for resetting admin password for current E-Series array:<BR />How to reset SANtricity System Manager local admin password starting with 11.40.2</P> Tue, 15 Mar 2022 22:52:29 GMT https://community.netapp.com/t5/EF-E-Series-SANtricity-and-Related-Plug-ins/how-to-reset-lost-password-santricity/m-p/433031#M1185 Ontapforrum 2022-03-15T22:52:29Z Re: how to reset lost password - santricity https://community.netapp.com/t5/EF-E-Series-SANtricity-and-Related-Plug-ins/how-to-reset-lost-password-santricity/m-p/433032#M1186 <P>I am from the E-Series team. I confirm that you will need to contact NetApp Support to reset the password like Ontapforrum mentions.</P> Wed, 16 Mar 2022 01:33:52 GMT https://community.netapp.com/t5/EF-E-Series-SANtricity-and-Related-Plug-ins/how-to-reset-lost-password-santricity/m-p/433032#M1186 NetApp_AU 2022-03-16T01:33:52Z