topic firmware revert in EF & E-Series, SANtricity, and Related Plug-ins

firmware revert

jackson_lee — Fri, 23 Sep 2022 12:42:14 GMT

Hello .

My E2824 firmware verion is 11.73. I need to revert it to 11.60.3.

When i tried to firmwware downgrade on smcli using bellow command

downlod storageArray firmware file="c:\RCB_11.60.R2_280x_5fab8f6.dlp" downgrade=TRUE activate=TRUE healthCheckMelOverride=TURE;

always downgrade failed.

How can I revert it ?

Re: firmware revert

MitchBlackburn — Fri, 23 Sep 2022 14:43:44 GMT

I tested this with the following command, and it worked properly using Storage Manger script editor. This also lets you verify the syntax before executing.

download storageArray firmware file="c:\RCB_11.60.3R2_280x_5fadb8f6.dlp" downgrade=TRUE activateNow=TRUE healthCheckMelOverride=TRUE;

Please note the command you showed had several mistakes. Also, of note use of activateNow instead of just activate. Further, this can take up to 15 minutes to execute.

Mitch

Re: firmware revert

jackson_lee — Sat, 24 Sep 2022 10:26:49 GMT

Thank you for your answer.
Whenever running this command, I checked syntax first but there is no error. Also I restarted a santricity when error occurred if i have error because of wrong word.

I check my hardware stratus, there is no error.

I already opened the case, but case owner gave me a same command.

Re: firmware revert

jackson_lee — Wed, 12 Oct 2022 13:43:04 GMT

I solved the problem.

Below is what I did for reverting.

1. When I revert to 11.60.3R2 from 11.73, Santricity always gave me a same error.

I couldn't look for exact reason.

2. I was trying to revert it to lower version (maybe 11.40) , ended up it was complete

successfully.

3. I upgraded OS to 11.60 from 11.40 . When I upgrade it, there was no error.

Thank you.