topic Re: connecting to e-series for the first time in EF & E-Series, SANtricity, and Related Plug-ins

connecting to e-series for the first time

rpatty — Mon, 29 Sep 2025 18:47:23 GMT

We've got a new E-series storage unit, a 5760 specifically, and I'm having trouble figuring out how to connect to it the first time to get in to configuration. It looks like it expects DHCP to kick in, but we don't have DHCP available on our server network. How do I get into it to set a static IP?

Re: connecting to e-series for the first time

ahmadm — Mon, 29 Sep 2025 19:06:12 GMT

You will need to physically connect to the controller ethernet port and use the default IP assigned to the port when DHCP is not available.

See the following documentation page for detailed steps: https://docs.netapp.com/us-en/e-series/install-hw-e2800-e5700/e2860-e5760-complete-setup-task.html#option-2-static-ip-address

Re: connecting to e-series for the first time

rpatty — Mon, 29 Sep 2025 19:10:11 GMT

Thanks, I will give that a shot. I don't know how I missed that page in the documentation.

Re: connecting to e-series for the first time

Joerg1 — Tue, 30 Sep 2025 12:29:14 GMT

Direct Connection via Serial Console

Locate the Serial Port:
The E-Series controllers have a serial port (often RJ-45 or mini-USB). Check the documentation or the back of the unit for the correct port.
Connect to the Serial Port:
- Use a serial cable (RJ-45 to DB9, or USB-to-serial adapter as needed).
- Connect the cable from your laptop/PC to the controller’s serial port.
Open a Terminal Emulator:
- Use software like PuTTY, Tera Term, or HyperTerminal.
- Configure the serial connection (typical settings: 115200 baud, 8 data bits, no parity, 1 stop bit, no flow control).
Log In to the Controller:
- You should see a login prompt. Default credentials are usually admin / password (check your documentation for specifics).
Set the Static IP:
- Use the CLI command to set the management port’s IP address.
  Example command (syntax may vary by firmware):
  set controller [a|b] network-parameters ipAddress=<STATIC_IP> netMask=<NETMASK> gateway=<GATEWAY>
- Save and apply the changes.
Disconnect and Connect via Ethernet:
- Now you can connect an Ethernet cable to the management port and access the unit via the static IP using SANtricity System Manager (web interface).