topic Restoring to Factory Defaults E2724 in EF & E-Series, SANtricity, and Related Plug-ins

Restoring to Factory Defaults E2724

Trubida — Wed, 04 Jun 2025 15:29:34 GMT

I'm trying to repurpose an existing e2724 array. I cannot connect to the device with Santricity as the IP addresses were changed and I don't know what they are. I've tried connecting to the default IP addresses on both ports but that won't work. When I connect to the serial port and try to type anything the test is garbled. Can anyone help out?

Re: Restoring to Factory Defaults E2724

hariprak — Tue, 07 Feb 2017 08:29:43 GMT

Hi,

Check this community discussion thread http://community.netapp.com/t5/E-Series-SANtricity-and-Related-Plug-ins-Discussions/E-series-storage-factory-default/m-p/32117#U32117

Thanks

Re: Restoring to Factory Defaults E2724

Trubida — Tue, 07 Feb 2017 13:13:23 GMT

I was wable to get this resolved. In case anyone else runs into this here's the steps I took.

I tried to connect to the console using every baud rate, parity and flow control option available. I couldn't get any of them to display and readable output. I then connect a network cable to one of the mgmt ports and used wireshark to capture data. In looking at the wireshark data I was able to find the IP address assigned to the controller. I was then able to connect to that IP address using Santricity. Once connected I was able able to reset the IP addresses to what I wanted them to be.