topic Trying to change protocol on E2800 in EF & E-Series, SANtricity, and Related Plug-ins https://community.netapp.com/t5/EF-E-Series-SANtricity-and-Related-Plug-ins/Trying-to-change-protocol-on-E2800/m-p/151275#M786 <P>Hi All,</P> <P>I have a customer with an E2800 with dual-personality FC/iSCSI SFPs. It should have been iSCSI but came with the FC personality feature set. Now we're trying to generate a new new key as outlined in the online help documentation. The problem starts when we enter the details in the portal (<A href="http://partnerspfk.netapp.com/apbu/fast/actvn/netapp" target="_blank">http://partnerspfk.netapp.com/apbu/fast/actvn/netapp</A>). The portal throws up an error: "<SPAN>There is No Key returned for this transacton. ERP validation was done successfully. Please check with the concered team."</SPAN></P> <P><SPAN>Anyone know what's going wrong here?</SPAN></P> <P>Many thanks,</P> <P>Neil.</P> Wed, 04 Jun 2025 12:13:11 GMT NeilMurphy 2025-06-04T12:13:11Z Trying to change protocol on E2800 https://community.netapp.com/t5/EF-E-Series-SANtricity-and-Related-Plug-ins/Trying-to-change-protocol-on-E2800/m-p/151275#M786 <P>Hi All,</P> <P>I have a customer with an E2800 with dual-personality FC/iSCSI SFPs. It should have been iSCSI but came with the FC personality feature set. Now we're trying to generate a new new key as outlined in the online help documentation. The problem starts when we enter the details in the portal (<A href="http://partnerspfk.netapp.com/apbu/fast/actvn/netapp" target="_blank">http://partnerspfk.netapp.com/apbu/fast/actvn/netapp</A>). The portal throws up an error: "<SPAN>There is No Key returned for this transacton. ERP validation was done successfully. Please check with the concered team."</SPAN></P> <P><SPAN>Anyone know what's going wrong here?</SPAN></P> <P>Many thanks,</P> <P>Neil.</P> Wed, 04 Jun 2025 12:13:11 GMT https://community.netapp.com/t5/EF-E-Series-SANtricity-and-Related-Plug-ins/Trying-to-change-protocol-on-E2800/m-p/151275#M786 NeilMurphy 2025-06-04T12:13:11Z Re: Trying to change protocol on E2800 https://community.netapp.com/t5/EF-E-Series-SANtricity-and-Related-Plug-ins/Trying-to-change-protocol-on-E2800/m-p/151279#M787 <P>Neil,&nbsp;</P> <P>Please contact me at tim.green@netapp.com and I can help you out.</P> <P>Tim</P> Thu, 26 Sep 2019 16:39:24 GMT https://community.netapp.com/t5/EF-E-Series-SANtricity-and-Related-Plug-ins/Trying-to-change-protocol-on-E2800/m-p/151279#M787 timgreen 2019-09-26T16:39:24Z