topic Re: Head swap from EF280 to EF570 in EF & E-Series, SANtricity, and Related Plug-ins

Head swap from EF280 to EF570

AlexandreOliveira — Wed, 04 Jun 2025 12:05:58 GMT

Hello,

Customer has a EF280 with 90 disks (3 external shelves). He wants to swap the head by an EF570 to increase compute power.

Is there a documentation on how to perform this task?

Thanks!

donny_lang — Thu, 26 Dec 2019 16:57:33 GMT

I believe the E-Series Controller Upgrade Guide is the documentation that you are looking for. Hope that helps!

Donny

AlexandreOliveira — Thu, 26 Dec 2019 17:04:17 GMT

From what I understood this document shows the procedure to replace only the controller modules. I also found this, https://docs.netapp.com/ess-11/topic/com.netapp.doc.e-cntr-ugr-guide/home.html.

Problem is that EF280 doesn't show up in the upgrade compatibility shown on the upgrade path.

That's why we are looking for the replace the entire controller chassis but I didn´t find any documentation about it.

Ontapforrum — Thu, 26 Dec 2019 21:11:40 GMT

I think the fastest way to get a definite yes or no is to open a ticket with NetApp.

The documents for ESERIES Controller upgrade are covering information within the same series:
E2800 & EF280
E5700 & EF570

There is no information on upgrade/headswap between EF280 to EF570.

I have a strong feeling this is un-supported (Even though Chassis dimensions & Shelf drive ports seems idential for EF280 & EF570).

Thanks!