topic Re: E-Series E2860 Console access in EF & E-Series, SANtricity, and Related Plug-ins

E-Series E2860 Console access

marcinmf — Wed, 04 Jun 2025 11:19:24 GMT

Hello,

I am having problems connecting to system via serial console.

The mini usb is connecting fine but not the rj45 port.

I tried changing speed to 115200 but still only mini usb is working. We have other Netapp FAS systems where console is working just fine but not the E-series.

Under Santricity system manager i can not find any configuration for it.

Does anyone have any advice for this?

Thank you .

Martin

Re: E-Series E2860 Console access

Ontapforrum — Thu, 13 Feb 2020 10:04:00 GMT

Hi,

Some pointers.

Following KB states: Any NetApp storage appliance (Not sure if that also means ESERIES) that utilizes a RJ45 console port, a DB-9 to RJ-45 adapter is required to utilize the RJ-45 console port.

Also take a look at this KB, very informative on RJ45 and console port:
https://kb.netapp.com/app/answers/answer_view/a_id/1036257

Please note: RJ45 serial console port to DB9 or USB to DB9 utilizes slower baudrate, so it should be - 9600-8-N-1. USB to USB can be higher.

I have only seen ESERIES in pictures, so I guess eseries netapp engineers will know this for sure.

Thanks!

Re: E-Series E2860 Console access

marcinmf — Fri, 14 Feb 2020 01:08:41 GMT

I got it working.

We were using regular cable and needed crossover with speed settings of 115200.

This made it work.

Thank you for assistance.

Martin