topic Cannot update firmware on disk with X422_HCOBE600A10 to E-X4051B-R6 in EF & E-Series, SANtricity, and Related Plug-ins

Cannot update firmware on disk with X422_HCOBE600A10 to E-X4051B-R6

Kagnroath — Wed, 04 Jun 2025 11:15:02 GMT

Hello support,

I have a disk with originally part number "X422_HCOBE600A10" firmware "NA01" manufacture pn: HUC109060CSS600

and i want to update firmware to "E-X4051B-R6" firmware "MS07" manufacture pn: HUC109060CSS600

but i revived the incompatible firmware as attached, could you please help me on this?

or if cannot update, where can we buy this kind of disk with "E-X4051B-R6" to compatible with NetApp E2724.

Your help is much appreciated,

Re: Cannot update firmware on disk with X422_HCOBE600A10 to E-X4051B-R6

NetApp_AU — Fri, 03 Apr 2020 08:18:31 GMT

Hello Kagnroath,

E-Series only supports drives purchased through NetApp which also means you cannot apply E-Series Drive Firmware such MS07 unless you have purchased the HUC109060CSS600 drive from NetApp.

To purchase E-Series supported drives, you can contact our sales team with the methods listed here:

https://www.netapp.com/us/contact-us/index.aspx