topic E-Series Alerts and Monitoring in EF & E-Series, SANtricity, and Related Plug-ins

E-Series Alerts and Monitoring

israelmmi — Tue, 28 Jul 2020 05:16:27 GMT

Do you know of any other methods by which we can monitor our E-Series? There is no SCOM Management Pack, not ActiveIQ integration, etc.

So when we have a system/disk/etc. failure, we need to solely rely on the e-mail alerts that the SANtricity OS sends, which gets many times swallowed up with all of the other million mails we get per day.

What do you do?

Re: E-Series Alerts and Monitoring

elementx — Wed, 29 Jul 2020 15:30:15 GMT

There's Cloud Insights (the basic version is free, with acquisition VM on-prem and UI in the cloud), there's Grafana (open source, on-prem, download it from Github), there's Active IQ (cloud-based, mobile client available - for system risks https://docs.netapp.com/us-en/active-iq-1/reference_aiq_srd_health_summary.html#what-are-the-system-hardware-and-software-requirements).

Re: E-Series Alerts and Monitoring

bretta — Wed, 29 Jul 2020 15:28:06 GMT

Case automation and risks/health/wellness has been integrated into Active IQ Digital Advisor (formerly Active IQ). https://aiq.netapp.com There is a requirement to be sending back telemetry data, but that's available in all current version of SANtricity.

Re: E-Series Alerts and Monitoring

PabloZorzoli — Wed, 29 Jul 2020 20:54:43 GMT

hey, you can try out:

https://github.com/NetApp/eseries-perf-analyzer (supported by netapp)

or https://github.com/plz/E-Series-Graphite-Grafana

I also have a custom nagios check to report on broken hardware components, but haven't opensourced it If you really want to take a look at it, I can probably forward it to you 🙂

Re: E-Series Alerts and Monitoring

israelmmi — Sun, 02 Aug 2020 05:05:38 GMT

We are using Grafana but it doesn't send alerts.

AIQ is online based but doesn't send email alerts.

Re: E-Series Alerts and Monitoring

elementx — Sun, 02 Aug 2020 11:32:30 GMT

I don't have an E-Series in ActiveIQ to check, but I think ActiveIQ lets you configure email alerts in the Web UI.

Last time I checked (for SolidFire), it was possible, although not very friendly as one could enable email alerts for many different events and it wasn't clear what each of them meant. Maybe it's simpler for E-Series, and essential alerts (link or controller down, dead disk and similar errors) shoudn't be many.

Re: E-Series Alerts and Monitoring

NetApp_AU — Tue, 04 Aug 2020 06:31:38 GMT

Hello,

For email alerts, you can follow this guide.

Re: E-Series Alerts and Monitoring

israelmmi — Tue, 04 Aug 2020 12:51:51 GMT

We know about email alerts.

We just receive hundreds of mails a day and it's quite easy (unfortunately) to miss a mail here and there. That's why we are looking for a real monitoring system integration so that the alert will never get closed or disappear until we take care of it.

Re: E-Series Alerts and Monitoring

elementx — Wed, 12 Aug 2020 05:20:40 GMT

> We are using Grafana but it doesn't send alerts.

https://grafana.com/docs/grafana/latest/alerting/notifications/

Re: E-Series Alerts and Monitoring

israelmmi — Wed, 12 Aug 2020 05:23:01 GMT

I was referring to visual alerts which stay put like in a central monitoring application. We don't need another email sent, since SANTricity already sends emails.

Re: E-Series Alerts and Monitoring

KarelBP — Thu, 22 Oct 2020 17:48:18 GMT

This is what I do:

1] Installed SANtricity Unified Manager (formerly Web Services Proxy)

2] Registered all E-Series storages there

3] Checking health a PowerShell with script every 15 minutes. The script does 2 REST API calls:

a] Lists all registered systems, their system IDs and health (Optimal/Needs Attention/Offline):

https://<unified_manager:port>/devmgr/v2/storage-systems

b] Gets failures without details:

https://<unified_manager:port>/devmgr/v2/storage-systems/<systemID>/failures?details=false

These failures are what you see in the GUI when it shows system is not optimal and Recovery guru tells you what to do. No details, only that system is not okay and what went wrong. This info is what goes into a ticketing system, because these are already actionable items, not like the events which first need to be interpreted to get some meaningful info. Of course you'll need to keep track of those which you already sent, you don't want to send the same thing every 15 minutes, that would be just as useless as getting your mail spammed with system events.

Hope it helps,

Karel

Re: E-Series Alerts and Monitoring

kodiak_f — Tue, 18 Mar 2025 15:13:34 GMT

Heya!
Would love to know more about this. Is it using something other than SNMP?

Thanks!

Re: E-Series Alerts and Monitoring

elementx — Tue, 18 Mar 2025 16:36:04 GMT

It uses SANtricity APIs.

You can get an improved version from my fork.

https://github.com/scaleoutsean/eseries-perf-analyzer

Re: E-Series Alerts and Monitoring

elementx — Fri, 15 May 2026 15:05:30 GMT

Just one small addition - EPA 4 (https://github.com/scaleoutsean/eseries-perf-analyzer) may be able to give you information on alerts via Prometheus metrics which you can scrape from Prometheus, or process in Grafana. Specifically, this one: eseries_active_failures_total

See the FAQs for an example.